Deniz Tosun
Istanbul
Summary
Customer Service and Operations Coordinator with expertise in managing communications, operations, and driving sales. Skilled in handling inquiries, validating details, and enhancing client satisfaction.
Overview
2
2
years of professional experience
Work History
Account Manager
HODX
12.2024 - Current
Managing online 3rd party platforms for restaurants.
Operations and Customer Support Specialist
Airport Pickups London
08.2023 - 11.2024
Managing a high volume of emails, quote inquiries, booking requests, WhatsApp messages, and calls from partner travel agencies and customers.
Validating incoming transfers by checking flight details, landing times, and luggage requirements, and reaching out to customers when necessary.
Education
High School Diploma -
Mustafa Saffet
Skills
- Rapid Learning
- Advanced Computer and Typing Skills
- Excellent Time Management
- Strong Work Ethic
Languages
English
Advanced (C1)
Turkish
Bilingual or Proficient (C2)
Timeline
Account Manager
HODX
12.2024 - Current
Operations and Customer Support Specialist
Airport Pickups London
08.2023 - 11.2024
High School Diploma -
Mustafa Saffet