Excel
Deniz Pişkin
E-Commerce Specialist
İstanbul
Summary
E-Commerce Executive highly successful producing network and marketing content based on consumer demographics and website traffic data. Maintained user-friendly websites with pertinent marketing algorithms, contact information and simplistic layout. Achieved high levels of engagement resulting in extended brand awareness. Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
E-Commerce Executive
Hmy Otomotiv Bmw Spare Parts
İstanbul
06.2020 - Current
- Implemented tactical online marketing practices to target specific consumers and demographics.
- Managed daily PPC campaigns and SEO strategy implementation and monitored monthly spend to maintain budget parameters.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Created lead-converting landing pages and keyword-rich pages that won high ranks on Google.
Stock Manager
Hmy Otomotiv
Istanbul
06.2020 - Current
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted research to address shipping errors and packaging mistakes.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
Banking Assistant
Turkcel Global Bilgi / Vakif Bank
Istanbul
07.2019 - 05.2020
- Resolved [Type] issues over phone with [Number] customers daily.
- Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Bar Operations Manager
Paloma Pasha Hotels Diana Group
Izmir
01.2017 - 10.2019
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented new drink policies, reducing over-pouring by 20%.
Education
High School Diploma -
Adnan Menderes University
Aydın, Turkey 10.2012 - 12.2018
Skills
Strategic planning
Systems and software programs
Extensive personal network
Trained in consumer marketing
Analytical problem solver
Account management
Software
Java
SQL
Wordpress
Interests
Listening and playing blues music
Learning foreign languages
Graduated from french language et literature in 2018.
Timeline
E-Commerce Executive
Hmy Otomotiv Bmw Spare Parts
06.2020 - Current
Stock Manager
Hmy Otomotiv
06.2020 - Current
Banking Assistant
Turkcel Global Bilgi / Vakif Bank
07.2019 - 05.2020
Bar Operations Manager
Paloma Pasha Hotels Diana Group
01.2017 - 10.2019
High School Diploma -
Adnan Menderes University
10.2012 - 12.2018