Excel
Deniz Pişkin
E-Commerce Specialist
İstanbul
Summary
E-Commerce Executive highly successful producing network and marketing content based on consumer demographics and website traffic data. Maintained user-friendly websites with pertinent marketing algorithms, contact information and simplistic layout. Achieved high levels of engagement resulting in extended brand awareness. Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
E-Commerce Executive
Hmy Otomotiv Bmw Spare Parts
İstanbul
2020.06 - Current
- Implemented tactical online marketing practices to target specific consumers and demographics.
- Managed daily PPC campaigns and SEO strategy implementation and monitored monthly spend to maintain budget parameters.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Created lead-converting landing pages and keyword-rich pages that won high ranks on Google.
Stock Manager
Hmy Otomotiv
Istanbul
2020.06 - Current
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted research to address shipping errors and packaging mistakes.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
Banking Assistant
Turkcel Global Bilgi / Vakif Bank
Istanbul
2019.07 - 2020.05
- Resolved [Type] issues over phone with [Number] customers daily.
- Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Bar Operations Manager
Paloma Pasha Hotels Diana Group
Izmir
2017.01 - 2019.10
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented new drink policies, reducing over-pouring by 20%.
Education
High School Diploma -
Adnan Menderes University
Aydın, Turkey 2012.10 - 2018.12
Skills
Strategic planning
undefinedSoftware
Java
SQL
Wordpress
Interests
Listening and playing blues music.
Learning foreign languages
Graduated from french language et literature in 2018.
Timeline
E-Commerce Executive
Hmy Otomotiv Bmw Spare Parts
2020.06 - Current
Stock Manager
Hmy Otomotiv
2020.06 - Current
Banking Assistant
Turkcel Global Bilgi / Vakif Bank
2019.07 - 2020.05
Bar Operations Manager
Paloma Pasha Hotels Diana Group
2017.01 - 2019.10
High School Diploma -
Adnan Menderes University
2012.10 - 2018.12
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