MS Office
DENIZ GOK
Business Analyst
Antalya,TURKEY
Summary
Operations professional with expertise in streamlining processes and driving operational excellence. Adept at fostering team collaboration and ensuring seamless execution of projects. Valued for reliability and adaptability in dynamic environments, with strong skills in communication and leadership.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Assistant Manager of Operations
Wich Day
Fairfield, CT
01.2021 - 12.2024
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the business.
- Coordinated with other departments to improve overall business efficiency and effectiveness.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Coordinated with General Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Education
Master of Science - Business Analytics
University of New Haven
West Haven, Ct 08.2024 - 05.2026
BBA - International Relations
Akdeniz University
Antalya, Turkey 09.2015 - 06.2019
Skills
Analytical skills
Business forecasting
Customer engagement
Multitasking
Problem-solving abilities
Strategic planning
Staff training/development
Time management
Quality assurance
Written communication
Software
Timeline
Master of Science - Business Analytics
University of New Haven
08.2024 - 05.2026
Assistant Manager of Operations
Wich Day
01.2021 - 12.2024
BBA - International Relations
Akdeniz University
09.2015 - 06.2019
Similar Profiles
Gary DillonGary Dillon
General Manager at Which Wich Superior SandwichesGeneral Manager at Which Wich Superior Sandwiches
Lynden StricklandLynden Strickland
Foh & Boh at Which Wich Superior SandwichesFoh & Boh at Which Wich Superior Sandwiches
Clay PriceClay Price
Sandwich Maker at Which Wich Superior SandwichesSandwich Maker at Which Wich Superior Sandwiches