Demet Dizlek

DHL Supply Chain-Operations Quality Responsible(Henkel,Mondelez,Mars,Sc Johnson

Wax, Giochi Preziosi, Brown Forman- Warehouse relocation as of September 2020 and

I am currently working in the Henkel operation due to the separation of operations)

• According to Occupational Safety, Environmental Laws, Regulations, Management System requirements, all fulfill responsibilities

• Within the scope of the annual training plan, operational SOP (Procedure) trainings are given to the employee.

• Revising of operational documents from the QDMS/ETQ system.

• Planning the internal-external trainings with the operations manager

• To follow up the devices to be sent for calibration and to calibrate annually carry out transactions

• Internal audit, customer audit, supplier, accreditation firm (SGS etc.) and ministry

In case non-compliance is detected by participating in the audits, the QDMS/ETQ system ensuring the determination of corrective and preventive actions by opening the registry

• To follow up the customer complaints, to open the record in the QDMS/ETQ system and to the root cause and planning of actions

• In the QDMS/ETQ system, the nonconformities detected in the field (product damage etc.)

Determining corrective and preventive actions by opening the record

• If CCMS is opened abroad by the customer within the scope of customer complaints, A3 problem solving method or automotive customer (Ford etc.) determining the actions and sharing them with the customer

• Taking necessary actions in the field based on Henkel customer specific requests.

• Presenting suggestions on occupational safety issues by attending monthly OHS board meetings

and take an active role in the follow-up of the actions taken

• Active in the process of taking the ISO 50001 Energy Management System certificate into storage for the first time

taking a role

• To monitor KPI data on a monthly basis and corrective in case of deviation.

and take an active role in initiating preventive actions

• Participating in ministry of labor audits and support in planning actions to be

• Conducting a weekly field tour and reporting the detected nonconformities to the operation

• Participating in Seveso studies and following up the action

• Near miss, environmental accident, danger notification and work accidents in the operation

Entering the Logics system and making a report

• Reporting the monthly environmental report (electricity consumption, waste amounts) to the Henkel SHE team.

Observation of operational processes (goods acceptance, shipment, product storage methods)

• The operational process in the establishment of the OMS (Operation Management System) system

making measurements (vehicle unloading, entry of products with RF (hand terminal)

making, addressing locations, picking, counting and control processes,

replenishment times)

• As of April due to the resignation of the Operations Quality Responsible.

Supporting quality processes by receiving orientation training

Arranging white collar interviews

• Interviewing white-collar telephone interviews in English

• Processing the records of the trainings given by the human resources into the system

• • Preparing contracts for new employees and to make insurance entries •Organizing white collar and blue collar interviews •Approve the permits of the staff •Preparing disciplinary board meeting resolutions and to process them in excel •To enter insurance reports into the system and to make job accident notification

• I have experienced about banking transactions such as operations and SME Banking transactions.