Danna Voitleva
Supervisor
Istanbul
Summary
Detail-oriented professional excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Housekeeper
Wanda Wista Istanbul
Istanbul
11.2022 - Current
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Housekeeper
Victory Be Mine
Antalya
05.2022 - 11.2022
Receptionist Administrator
Hotel Albouy
Paris
04.2020 - 12.2020
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Pierre&Vacances
St-Raphael, Agay
06.2017 - 07.2018
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
Sales Assistant
Galerie Lafayette
Paris
09.2014 - 06.2016
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Licence - LLCE
Saint-Denis Vincennes University
Paris 8Tourism And Hospitality
CNAD
Creteil, Paris08.2013
Skills
Guest Relations
Timeline
Housekeeper
Wanda Wista Istanbul
11.2022 - Current
Housekeeper
Victory Be Mine
05.2022 - 11.2022
Receptionist Administrator
Hotel Albouy
04.2020 - 12.2020
Receptionist
Pierre&Vacances
06.2017 - 07.2018
Sales Assistant
Galerie Lafayette
09.2014 - 06.2016
Licence - LLCE
Saint-Denis Vincennes University
Tourism And Hospitality
CNAD