SPSS (Statistical Package for Social Sciences)

Customer-oriented maintenance expert with over fifteen years of experience in the aviation industry, specializing in aircraft maintenance and maintenance system management. With eight years of expertise in planning, analyzing, and monitoring the training system of maintenance personnel, he has successfully identified and addressed training needs for various aircraft types. Dedicated to delivering positive customer experiences to promote loyalty and repeat business, he consistently executes and completes multiple projects in high-stress environments, ensuring increased revenues and expanded margins.
A meticulous leader and strategic planner, he offers comprehensive managerial acumen, vision, and motivational skills, having served three years as a General Manager. He excels in orchestrating optimal resource utilization to handle expected operational needs, demonstrating sound judgment, good planning abilities, and interpersonal communication strengths. He studied the financial outcomes of corporate entrepreneurship (intrapreneurship) in his thesis and is also interested in e-commerce business models and AI, always seeking innovative solutions to drive business growth and efficiency.
Business Administration
Business Development
Staff Supervision
Advertising and marketing
Organizational Development
Team Leadership
Leadership and team building
Training and Development
Product Development
SPSS (Statistical Package for Social Sciences)
Nvivo (Qualitative Research)
MS Office