Coşkun DOĞANÇELİK
Sales Manager&Merchandiser
Summary
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
Work History
Sales Manager
Ereks
12.2024 - Current
- Followed EU customers with merch team.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Account Manager
Strom
03.2024 - 07.2024
- Followed USA customers with merch team.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Textile Sourcing Consultant
Setamod
08.2022 - 03.2024
- Following up all development and production processes including costings abt woven and denim products for USA customers along with vendors and customers as a consultant
- Conducted market research to stay current on industry trends, providing valuable insights for future sourcing decisions.
- Managed cost reduction projects to meet budget and achieve healthier cost-base, while creating lasting competitive advantage.
Sales Manager
Eroğlu Giyim
08.2021 - 08.2022
- Following up all development and production processes including costings abt woven and denim products including onboarding stages for Usa & Europe market by leading merchandising team (Esprit, Bonita, PVH, Wrangler, Lee)
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Manager
Yıltem
07.2020 - 08.2021
- Following up all development and production processes including costings abt woven and denim products including onboarding stages for Usa & Europe market by leading merchandising team (Vineyard Vines, Faherty, Boden, Nobody's child)
Senior Merchandiser
Li & Fung (Trading) Limited
05.2016 - 02.2020
- Following up all development and production processes including costings abt woven and denim products for USA customers. (Theory, Kate Spade, Tory Burch)
Senior Merchandiser
Realkom Textile
03.2015 - 04.2016
- Searching new fabrics and garments for our customers, after that make collections with my team, making the costs of garments/offers, ordering bulk fabric, acc. for production. and do all the things necessary till the delivery of production. (I was working for Danish, Holland and French customers)
Team Leader
Cross Jeans
06.2013 - 02.2015
- Searching new fabrics and garments for our customers, after that make collections with my team, making the costs of garments/offers, ordering bulk fabric, acc. for production. and do all the things necessary till the delivery of production. (I was working for S.Oliver, Esprit, Calvin Klein, Tommy Hilfiger, Forever 21, Mango, Topman, TopShop)
Merchandiser
Bozkurt Garments
12.2010 - 03.2013
- Ordering acc. and bulk fabric for production and responsible for all of the processes till the delivery will be done. (Mostly worked for Mexx which is located in Holland)
Education
Master - Logistics Management
Turkish Military Academy
Business Administration - undefined
Sakarya University
Skills
Supplier relationship management
Supply chain optimization
Strategic sourcing
Cost analysis
Demand planning
Vendor relationship management
Willingness to learn
Teamwork and collaboration
Microsoft office
Problem-solving
Time management
Problem-solving abilities
Excellent communication
Analytical and critical thinking
Personal Information
- Citizenship: Turkish
- Date of Birth: 07/19/84
Timeline
Sales Manager
Ereks
12.2024 - Current
Account Manager
Strom
03.2024 - 07.2024
Textile Sourcing Consultant
Setamod
08.2022 - 03.2024
Sales Manager
Eroğlu Giyim
08.2021 - 08.2022
Sales Manager
Yıltem
07.2020 - 08.2021
Senior Merchandiser
Li & Fung (Trading) Limited
05.2016 - 02.2020
Senior Merchandiser
Realkom Textile
03.2015 - 04.2016
Team Leader
Cross Jeans
06.2013 - 02.2015
Merchandiser
Bozkurt Garments
12.2010 - 03.2013
Business Administration - undefined
Sakarya University
Master - Logistics Management
Turkish Military Academy