Summary
Overview
Work History
Education
Language Spoken
Computer Skills
Course Training Completed
Gsm Number
Dispatcher Licence Number
Education Level
Personal Information
Software
Certification
Timeline
Generic
Coşkun Koşal

Coşkun Koşal

Operations Excellence Manager
Antalya

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Innovative and goal-oriented Management professional committed to Aviation. Dedicated team player skilled at mediation and conflict resolution.


Overview

38
38
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

IOCC Excellence Manager

SunExpress
01.2022 - Current

Responsible with business developments, leading department projects, contributing aviation related innovations projects of Eurocontrol, responsible for post flight analyses within IOCC, responsible of all operations software used in IOCC, arrange regular meeting with third party service providers assuring systems works without any problems.

OCC Systems Manager

SunExpress
01.2014 - 01.2022

OCC Deputy Manager

SunExpress
01.2003 - 01.2014

Dispatcher

SunExpress
01.1993 - 01.2003

Export Manager

Urkmezler exp. &Imp. Ltd. Co.
01.1990 - 01.1998

Certified National Tourist Guide

Thomson Holidays
11.1990 - 12.1993

Aircrfat Dispatcher license from Federal aviation Authority (FAA)

Tour Guide

Thomson Holidays
01.1991 - 01.1993

Trainee Manager

The Royal Bath Hotel
01.1987 - 01.1988

Education

BSc Degree - economics

Diploma - Hotel and Catering Management

London City Collage
01.1989 - 12.1989

Post graduate diploma - Commercial Management

I.C.M
01.1988 - 12.1988

English Language course - undefined

Oxford House Collage
01.1985 - 12.1987

Language Spoken

  • English, Very Good, Very Good, Very Good, Very Good
  • German, Average, Average, Average, Average

Computer Skills

Very Good in Major Microsoft programs, Lido Flight planning, Sitatex, Netline OPS, Crew, Base, Sched, CFMU NOP, CHMI, SAP

Course Training Completed

  • ISO 9001:2015 Quality Management System, ISO 4001:2015 Environmental Management System, ISO 45001:2018 OHSAS Management System, Bureau Veritas, 01/01/23
  • Internal Auditor training, Flyco, 01/01/22
  • Internal IOSA auditor training, Flyco, 01/01/22
  • Qlink Sense End User, QD Türkiye, 01/01/21
  • Operational Risk Management Training, SunExpress Airline, 01/01/19
  • IATA Aviation Law for managers, IATA, 01/01/18
  • Advance excel, data management and reporting course, Başaran Bilişim akademi, 01/01/17
  • JAA Risk Assessment training, JAA, 01/01/17
  • ISO9001, ISO14001, ISO19011, NQA Turkey, 01/01/17
  • EASA OPS Course, JAA, 01/01/16
  • Airbus Dispatcher transition course Documentation, performance, ETOPS, Airbus Company, 01/01/15
  • EASA OPS Course, JAA, 01/01/14
  • Trainer's Training and Assessment technic, Boğaziçi
  • Niversitesi, 01/01/13
  • Civil Aviation Security seminar, At Antalya by Antalya Airport Security division, 01/01/13
  • Occupation health and safety awareness training, At Antalya by SunExpress, 01/01/12
  • DGR Dangerous good awareness Cat 10 (initial), At Antalya by SunExpress, 01/01/12
  • OHSAS 18001:2007 Health and Safety System Internal Auditor, At Antalya by SunExpress, 01/01/11
  • ISO14001:2004 Environmental Management System Internal Auditor, At Antalya by SunExpress, 01/01/11
  • ISO 9001:2008 Quality System internal Auditor, At Antalya by SunExpress, 01/01/11
  • West management training, At Antalya by SunExpress, 01/01/11
  • Safety Management System (SMS), At Antalya by SunExpress, 01/01/10
  • Crisis management Course, by Lufthansa airlines at Antalya, 01/01/09
  • Company Quality system Auditor, by SGS Antalya, 01/01/08
  • JAR-OPS1 Training, at Istanbul by JAA, 01/01/08
  • ETOPS Flight Operations Briefing, by Boeing at Antalya, 01/01/03
  • Train the Trainer certificate, by Akdeniz University Antalya, 01/01/02
  • Lufthansa System Net line OPS, Crew system training, at Antalya by LYS, 01/01/02
  • B737-800 performance course, at Antalya by SunExpress, 01/01/00
  • Company Resource Management training program, By Meridian Company at Antalya, 01/01/98
  • I.C.A.O Aircraft Dispatcher license, THY Istanbul by Turkish DGCA, 01/01/94
  • FAA Aircraft Dispatcher license, at Flight Safety U.S.A, 01/01/94
  • Certified of National Tourist Guide, Turkish Tourism Ministry Ankara, 01/01/90
  • Diploma in Hotel and Catering Management, by London City College London U.K, 01/01/89
  • Post graduate diploma in Commercial Management, by I.C.M Bournemouth U.K, 01/01/88
  • English Language course, Oxford House College London U.K, 01/01/85 - 12/31/87

Gsm Number

05335544198

Dispatcher Licence Number

TR-D-8972

Education Level

BSc Degree in economics

Personal Information

  • Place of Birth: Malatya
  • Date of Birth: 01/01/62
  • Nationality: Turkish

Software

Microsoft Office suite

Lufthansa Systems LIDO,NetLineops,Crew,Sched

SITA Aircom ACARS

Rockwell Collins ACARS HERMES server

SITA TypeB

Eurocontrol innovation hub softwares

Certification

CPM - Certified Professional Manager

Timeline

IOCC Excellence Manager

SunExpress
01.2022 - Current

OCC Systems Manager

SunExpress
01.2014 - 01.2022

OCC Deputy Manager

SunExpress
01.2003 - 01.2014

Dispatcher

SunExpress
01.1993 - 01.2003

Tour Guide

Thomson Holidays
01.1991 - 01.1993

Certified National Tourist Guide

Thomson Holidays
11.1990 - 12.1993

Export Manager

Urkmezler exp. &Imp. Ltd. Co.
01.1990 - 01.1998

Diploma - Hotel and Catering Management

London City Collage
01.1989 - 12.1989

Post graduate diploma - Commercial Management

I.C.M
01.1988 - 12.1988

Trainee Manager

The Royal Bath Hotel
01.1987 - 01.1988

English Language course - undefined

Oxford House Collage
01.1985 - 12.1987

BSc Degree - economics

Coşkun KoşalOperations Excellence Manager