Psychology
Klavdia Puzanova
Booking Manager
Fethiye
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure booking manager position in Sail Fleet. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
2
2
Languages
Work History
English Tutor
Self-employeed
Russia
05.2019 - Current
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Strengthened students' understanding of grammar rules by providing targeted instruction during individual or group sessions.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
Leasing Assistant
MikroLeasing
Belarus
08.2016 - 11.2018
- Organized and updated databases, records and other information resources.
- Created, prepared, and delivered reports to various departments.
- Successfully managed high volumes of tasks simultaneously while meeting tight deadlines and ensuring accuracy.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Maintained a clean and organized work environment, promoting a professional image of the office to guests.
Office-manager
BDO
Belarus
10.2015 - 07.2016
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Bachelor’s - Linguistics
Minsk State Linguistic University
Minsk, Belarus06.2016
Skills
Organizational and time management skills
Customer service management
English B2
Fluent Russian
Proficiency in MS Word
Proficiency In MS Excel
Flexible and Adaptable
Multitasking
Interests
Snowboarding
Digital arts
Timeline
English Tutor
Self-employeed
05.2019 - Current
Leasing Assistant
MikroLeasing
08.2016 - 11.2018
Office-manager
BDO
10.2015 - 07.2016
Bachelor’s - Linguistics
Minsk State Linguistic University