Psychology
Klavdia Puzanova
Booking Manager
Fethiye
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure booking manager position in Sail Fleet. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
2
2
Languages
Work History
English Tutor
Self-employeed
05.2019 - Current
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Strengthened students' understanding of grammar rules by providing targeted instruction during individual or group sessions.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
Leasing Assistant
MikroLeasing
08.2016 - 11.2018
- Organized and updated databases, records and other information resources.
- Created, prepared, and delivered reports to various departments.
- Successfully managed high volumes of tasks simultaneously while meeting tight deadlines and ensuring accuracy.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Maintained a clean and organized work environment, promoting a professional image of the office to guests.
Office-manager
BDO
10.2015 - 07.2016
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Bachelor’s - Linguistics
Minsk State Linguistic University
Minsk, Belarus06.2016
Skills
Organizational and time management skills
Interests
Snowboarding
Digital arts
Timeline
English Tutor
Self-employeed
05.2019 - Current
Leasing Assistant
MikroLeasing
08.2016 - 11.2018
Office-manager
BDO
10.2015 - 07.2016
Bachelor’s - Linguistics
Minsk State Linguistic University