Cagla Tasgormez
English Language And Literature Student
Mugla,Turkey
Summary
I’m currently a senior student of English Language and Literature at Muğla University, while also pursuing studies in Foreign Trade. My academic background has equipped me with strong communication and analytical skills, and I’m eager to apply these in real-world business settings. I look forward to bringing my diverse knowledge and enthusiasm to your team.
Overview
6
6
years of post-secondary education
Work History
Guest Relations Coordinator
Kefaluka Resort
07.2022 - 08.2022
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined communication between departments for improved guest experiences.
- Delivered exceptional service by anticipating guests'' needs before they arose, creating seamless experiences from check-in to departure.
- Monitored online reviews and responded professionally, demonstrating commitment to continuous improvement in service standards.
Education
Bachelor's - English Language And Literature
Muğla Sıtkı Koçman University
Mugla, Turkey 09.2019 - 06.2025
Skills
Marketing
Problem-solving abilities
Excellent Communication
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Guest Relations Coordinator
Kefaluka Resort
07.2022 - 08.2022
Bachelor's - English Language And Literature
Muğla Sıtkı Koçman University
09.2019 - 06.2025