Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic
CİHAN EFEOGLU

CİHAN EFEOGLU

Dortyol

Summary

I am a dynamic and dedicated professional with a strong background in the tourism industry. I have valuable experience in guest relations and front office management within luxury hospitality. I have honed communication and problem-solving skills to consistently deliver exceptional service to clients. My passion for travel and language acquisition fuels continuous personal and professional growth. Fluent in both English and Russian , I have the ability to connect with a diverse range of clients and colleagues. Holding STCW certificates , I am eager to apply my skills in a dynamic maritime environment. Known for attention to detail, a proactive approach, and the ability to work effectively within a team. Ready to make a significant impact in the next role.

Overview

10
10
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
5
5
Languages

Work History

Guest Relations Manager

Joya Del Mar Hotel
Marmaris, Muğla
05.2024 - 11.2024

Translator

DoubleTree By Hilton Hotel Tymen
Tyumen, Russia
11.2023 - 05.2024

Head Receptionist

Golden Rock Beach Hotel
Marmaris, Muğla
05.2023 - 10.2023

Guest Relations Manager

Premier Nergis Beach Hotel
Marmaris, Muğla
08.2021 - 11.2022

Night Manager

Emre Hotels
Marmaris, Muğla
04.2019 - 10.2019

Receptionist

Mert Sea Side Hotel
Marmaris, Muğla
05.2017 - 10.2017

Receptionist

Poseidon Hotel
Marmaris, Muğla
05.2016 - 10.2016

Receptionist

Letoile Beach Hotel
Marmaris, Muğla
05.2015 - 09.2015

Education

University - Tourism Guidance

Ege University
Izmir, 35
01.2015 - 01.2020

University - Mevlana Student Exchange Program

Hoca Ahmet Yesevi Turkish-Kazakh University
Türkistan / Kazakhstan
01.2016 - 01.2017

University - Tourism Guidance

Mugla Sıtkı Kocman University
Mugla, 48
01.2013 - 01.2015

High School -

Anatolian Trade And Vocational High School
Dortyol, 31
01.2009 - 01.2012

Skills

  • Customer service expert

  • Strong Communication Skills

  • Collaborative Teamwork

  • Analytical Problem-Solving

  • Cultural awareness

Personal Information

  • Date of Birth: 09/20/95
  • Marital Status: Single

Certification

Passenger Safety, Cargo Safety, and Hull Integrity Training – Various accredited institutions.

Timeline

Guest Relations Manager

Joya Del Mar Hotel
05.2024 - 11.2024

Translator

DoubleTree By Hilton Hotel Tymen
11.2023 - 05.2024

Head Receptionist

Golden Rock Beach Hotel
05.2023 - 10.2023

Guest Relations Manager

Premier Nergis Beach Hotel
08.2021 - 11.2022

Night Manager

Emre Hotels
04.2019 - 10.2019

Receptionist

Mert Sea Side Hotel
05.2017 - 10.2017

Receptionist

Poseidon Hotel
05.2016 - 10.2016

University - Mevlana Student Exchange Program

Hoca Ahmet Yesevi Turkish-Kazakh University
01.2016 - 01.2017

Receptionist

Letoile Beach Hotel
05.2015 - 09.2015

University - Tourism Guidance

Ege University
01.2015 - 01.2020

University - Tourism Guidance

Mugla Sıtkı Kocman University
01.2013 - 01.2015

High School -

Anatolian Trade And Vocational High School
01.2009 - 01.2012

Passenger Safety, Cargo Safety, and Hull Integrity Training – Various accredited institutions.

Standards of Training, Certification and Watchkeeping for Seafarers (STCW) - International Maritime Organization.

CİHAN EFEOGLU