CHIMA HAYKAL ALI
Administrative Assistant
ANKARA,Turkey
Summary
Dynamic Administrative Assistant with proven expertise at Road and Fret Trading Company in invoice processing and data management. Adept at ERP implementation and network administration, I excel in fast-paced environments, leveraging strong teamwork and collaboration skills to enhance operational efficiency and support organizational goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
ADMINISTRATIVE ASSISTANT
Fret Trading Company
Tunis, Tunisia
01.2021 - 02.2022
- Scheduled appointments between clients and customers and internal staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Processed invoices for payment using accounting software applications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
INTERN
Djibouti Telecom
Djibouti, Djibouti
01.2018 - 05.2018
- Performed root cause analysis when issues arise from production environment.
- Researched and documented business requirements, processes, and system configurations to ensure successful implementation of ERP systems.
INTERN
Djibouti Telecom
Djibouti, Djibouti
01.2018 - 05.2018
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed installation of firmware updates on routers, switches, firewalls.
- Analyzed problems and worked with teams to develop solutions.
INTERN
Horizon Djibouti Terminal LTD FZCO
10.2017 - 12.2017
- Performed periodic maintenance on firewalls, including patching and upgrades.
- Provided technical support for users experiencing difficulties with firewall access.
Intern
International Airport of Djibouti
Djibouti, Djibouti
01.2017 - 05.2017
- Responded quickly to emergency situations involving outages or data loss scenarios.
- Maintained inventory records of IT equipment and supplies.
- Assisted with server virtualization projects using VMware or Hyper-V technologies.
- Analyzed problems and worked with teams to develop solutions.
Intern
Entreprise Somelec
Djibouti, Djibouti
01.2015 - 02.2015
- Conducted testing of all newly installed software applications prior to deployment within the organization's LAN environment.
- RJ45 cable installation
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Master Professional - Cyber Security / SSI
International University of Tunis ( UIT )
Tunis 09.2018 - 11.2020
Training - English Training
Segi University of Malaysia
Malaysia 04.2018 - 07.2018
Bachelor of Science - Bachelor Degree in Network and telecommunication
University of Djibouti
Djibouti 09.2016 - 06.2017
Baccalaureate Diploma - Network & system Administrative
Luniversity of Djibouti
Djibouti 09.2015 - 06.2017
Skills
- Routing & Switching
- Network Administration
- ERP implementation (Odoo)
- Fast learner
- Computer skills
- Office administration
Certification
Cisco Certified Networking Associate, SGTC, Tunis, Tunisie, 06/2019
Activities And Hobbies
- Travelling
- Nature
- TV Shows and Movies
Timeline
ADMINISTRATIVE ASSISTANT
Fret Trading Company
01.2021 - 02.2022
Master Professional - Cyber Security / SSI
International University of Tunis ( UIT )
09.2018 - 11.2020
Training - English Training
Segi University of Malaysia
04.2018 - 07.2018
INTERN
Djibouti Telecom
01.2018 - 05.2018
INTERN
Djibouti Telecom
01.2018 - 05.2018
INTERN
Horizon Djibouti Terminal LTD FZCO
10.2017 - 12.2017
Intern
International Airport of Djibouti
01.2017 - 05.2017
Bachelor of Science - Bachelor Degree in Network and telecommunication
University of Djibouti
09.2016 - 06.2017
Baccalaureate Diploma - Network & system Administrative
Luniversity of Djibouti
09.2015 - 06.2017
Intern
Entreprise Somelec
01.2015 - 02.2015