Ceyla Sarıtaş Nargaz

GSK TuruncuHat (Web and Mobile App)

GSK- TuruncuHat is a pharmaceutical loyalty and campaign management platform designed for pharmacists. It enables users to participate in time-based promotional campaigns where they commit to purchasing specific product volumes in exchange for rewards or bonus products upon meeting their targets.
The system supports end-to-end campaign lifecycle management, including campaign creation, tier-based membership structures, and gamified goal tracking. Pharmacists can view available campaigns, join plans, track their progress, and complete purchase-related workflows such as cart management, warehouse selection, and order confirmation.

• Act as both Business Analyst and Scrum Master (For Mobile App)
• Analyze business requirements and translate them into detailed functional specifications
• Write user stories, acceptance criteria, and end-to-end process flows
• Define and document campaign logic, gamification rules, and membership tier structures
• Manage Agile ceremonies including sprint planning, dily stand-ups
• Facilitate communication between product, design, frontend, and backend teams
• Identify edge cases and alternative flows to ensure robust system behavior
• Support delivery of campaign ordering, notification, and order management processes

Borusan ENBW EV Charge Mobile App

Supported development of user-friendly mobile application for electric vehicle charging experience.

• Assisted in analysing business requirements and translating them into functional specifications.
• Contributed to writing user stories and acceptance criteria for product development.

KoçDigital Platform360 IoT Project

• Assisted in product development for Izeltas.
• Supported requirements gathering and elicitation processes to align business needs with project objectives.
• Conducted analysis of project functions to define user stories and establish criteria for completion.
• Helped manage epic feature and user story architecture using Azure DevOps.
• Facilitated backlog refinement sessions to ensure clarity and prioritisation of upcoming work items.
• Reported project progress to project manager, highlighting risks, milestones, and achievements.
• Created and maintained project documentation in Confluence for stakeholder accessibility.
• Moderated sprint reviews to engage stakeholders and incorporate feedback into development cycles.

• Discovered root causes of problems and identified appropriate solutions.
• Performed budget management to review estimated results against actual results, and set realistic targets.ion, Planning, Dashboards, HR, Machine Data Collection and Sensor Intelligence)
• Supported issue resolution and root cause analysis initiatives.
  Assisted in impact analysis and incident management processes.
  Facilitated change management and gathered requirements for solution specifications.

• Analysed test results and prepared system-level evaluation reports to confirm system performance.
• Reviewed and identified requirements for testability in systems.
• Assisted in addressing hardware and software interface issues to enhance system integrity.
• Tracked test reports and failures based on root cause data trends.
• Supported resource allocation and management in testing cycle planning.
• Reviewed test basis and provided feedback on testability of requirements.
• Created and designed efficient test cases to ensure comprehensive coverage for both manual and automated testing.
• Reviewed test results and reported feedback related to bugs.

• Assisted in managing customer expectations and relationships through clear communication and straightforward explanations.
• Supported end users in navigating ERP systems by developing and delivering training sessions.
• Facilitated implementation of new ERP systems according to accounting requirements and user needs, aiding in system builds, testing, and deliverables.