CÜNEYT EŞSİZ
Data Center | Cloud | Cyber Security | Cybersecurity for Critical Infrastructure
Üsküdar
Summary
Dedicated ICT & Infrastructure Consultant with more than 10 + years hands-on experience in Information Technologies with Analysis, Business development and sales management expertise in IT infrastructure & Cyber Security domains. Design, Business Development, Maintenance and Implementation of Data Center Infrastructure Providing Business & Technical Consultancy to Major Network Projects. Specialties: Sales, ICT, IT and OT Security Sales, Data Centers Sales, Lead Sales Management.
Overview
27
27
years of professional experience
Work History
Startup Founder
CEO
01.2024 - Current
- In my role as Founder/CEO at IDefence Cyber Security, I spearheaded sales and business development efforts in the IT & OT / ICS Cyber and Physical Security sector. By leveraging my expertise in cybersecurity for critical infrastructure and the oil and gas, electrification and automation, manufacturing industry, I successfully drove revenue growth and established IDefence as a trusted partner in the industry.
- Developed and implemented tailored cybersecurity solutions to address the unique challenges faced by clients in critical infrastructure and oil and gas, electrification and automation, manufacturing sectors.
- Led a team in identifying and mitigating cyber threats, enhancing overall security posture and operational resilience.
- Established strategic partnerships with key clients, resulting in increased sales and business opportunities.
Business Development Manager
IT & OT / ICS Cyber and Physical Security Sales and Business Development Management
08.2023 - 01.2024
- IT & OT / ICS Cyber and Physical Security Sales and Business Development Management
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Sales Team Lead
Adeo
10.2022 - Current
- Cyber Security sales team activities. MDR services and IT - OT / ICS Security sales management
- Plan and execute sales strategies of accounts in Enterprise and Public
- Develop business strategy. Responsible for the growth of all corporate sales activities with a strategic and an innovative perspective in Enterprise, Public, Manufacturing sectors.
- Manage a team of channel sales representatives to achieve sales and profit goals
- Motivate and lead the sales team to achieve the targets
- Provide accurate and timely forecasts
- Maintain reporting, analyse monthly performance versus set-up KPIs and agreed actions
- Stay current with latest developments in competitor activities
- Visiting potential customers and managing the business development process.
- To see the opportunities and risks to direct the team in this direction and to carry out activities to increase sales in the area of responsibility
- To carry out the activities of formation of new customers, evaluation and development of customer portfolio
- Skills: MDR
- Penetration Testing
- Cybersecurity
- Cyber Defense
- Cyber Threat Intelligence (CTI)
- Customer Success
- Key Account Development
- Remote Access
- Threat Detection
- Industrial Control System
- Anomaly Detection
- Team Leadership
- Sales
- Business Strategy
- Sales Management
- Security
- Sales Leadership
Sales Manager
Gentel
10.2020 - 10.2022
- Plan and execute sales strategies of accounts in Enterprise, Public and Government.
- Develop business strategy. Responsible for the growth of all corporate sales activities with a strategic and an innovative perspective in Enterprise, Public, Technology, Consultancy, Manufacturing sectors.
- Manage digital transformation projects, support to improve digital productivity.
- Analyse and identify sector potentials to grow enterprise business via market research and customer insights.
- Responsible for managing strategic and value added proposals to change Corporate business models.
- Retention of accounts and obtaining over 20 Million TL annual revenue.
- Skills: Industrial Control
- Anomaly Detection
- Team Leadership
- Sales
- Sales Leadership
- Web Application Firewall
- Firewalls
- Information Security
Channel Sales Manager
Netex
09.2019 - 08.2020
- Manage a team of channel sales representatives to achieve sales and profit goals
- Motivate and lead the sales team to achieve the targets
- Provide accurate and timely forecasts
- Maintain reporting, analyse monthly performance versus set-up KPIs and agreed actions
- Stay current with latest developments in competitor activities
- Visiting potential customers and managing the business development process.
- To see the opportunities and risks to direct the team in this direction and to carry out activities to increase sales in the area of responsibility
- To carry out the activities of formation of new customers, evaluation and development of customer portfolio
- Skills: Team Leadership
- Sales
- Business Strategy
- Sales Management
- Security
- Sales Leadership
- Web Application Firewall
- Firewalls
- Information Security
Data Center Solution Architect
NGN
05.2017 - 01.2019
- Vendor, supplier, and contractor management.
- Develop and generate specifications, RFPs, ROMs and SOWs for projects.
- Designing the sequence of operations for the Data Center systems and write-up the Tier Certification for Constructed Facilities (TCCF) Test Scripts.
- Preparing the Data center Program Definition Document as per Uptime Institute Tier Topology Standard which establishing capacity (power and cooling) and Tier objectives.
- Structured wire & cabling
- Knowledge of HVAC systems including Direct Evaporative Systems, Chilled Water Systems, Condenser Water Systems, Pump Controls, Glycool/Glycol, AHU units (DX, split, RTU, CRAC, etc.), CRAH Units, Raised Floor Systems, Hot/Cold aisle containment, and Building Management System/Controls Automation
- Knowledge of industry standards, building codes and safety standards including UMC, NFPA, ASHRAE, UBC, UMC and LEED
- ANSI/TIA-942 - BICSI - UI standard when it comes to designing and building a data center.
- Cross-discipline knowledge of critical facility systems such as electrical power distribution, and life safety systems.
- Skills: Team Leadership
- Sales
- Business Strategy
- Sales Management
- Security
- Sales Leadership
- Web Application Firewall
- Firewalls
- Information Security
Senior Technical Consultant
Freelance
08.2015 - 01.2017
- IT & ICT Project Management and Data Center Infrastructure Management, Low-current systems Integration and Design, Solution Development
- Structured wire & cabling
- Panels, automation & SCADA solutions
- Pumps, compressors and valves
- Mechanical & process piping
- Installation / construction / infrastructure works
- HVAC systems
- Fire fighting systems
Project and Service Delivery Manager
Netaş
12.2014 - 07.2015
- Establish KPIs, SLA reporting and standards to achieve customer satisfaction.
- Proactively work with client to identify their business objectives, priorities and directions, critical success factors and applies this knowledge to establish and implement an Account Strategy.
- Manage customer IT business projects and ongoing operational service excellence.
- Manage project financials: Tracking cost, revenue, profitability. Providing forecasts to Management.
- Manage project team which may include internal as well as 3rd party resources, either from different worldwide teams across multiple locations, or from business partners.
- Act as opportunity manager to pre-sales activities especially for proposal preparation, project pricing, project planning, risk management, engaging business partners as needed, participate in contract negotiations.
- Ensure audit readiness, business controls, and data security/privacy compliance.
- Own service delivery to contract performance standards and commitments.
Network Senior Unified Communications Solutions Manager
Netaş
06.2014 - 11.2014
- Unified Communications and Contact Center Solution Design, implementation & Integration. Deep understanding of Technology Roadmap competitive landscape in these areas.
- Cisco Unified Communications Manager
- Cisco IP phones
- Cisco CME/SRST&CUE
- Cisco gateway (H323, MGCP, SIP, SCCP), gatekeeper, ASR SBC
- Cisco UCCE, Cisco UCCX, Cisco CUSP, CUPS with Cisco CVP, Cisco Call Studio, VXML gateway, ICM solution
- CallManager with Unity Connection and UMG, SRSV, E-SRST, SRST manager solution support
- TTS (Text to Speech) - ASR (Automatic Speech Recognition)
- IVR Development and consultancy
Network Voice Systems Infrastructure Consultant (Genesys - Cisco)
Yapı Kredi Bank
05.2013 - 06.2014
- Genesys Specialties; Core competencies to include, technical/functional design, implementation, system/UAT testing and support. Ability to develop a range of CTI solutions using the Genesys Customer Interaction Suite to satisfy the customers needs. Genesys Contact Center solutions (Inbound, Outbound, GVP) planning, deployment, integration and customer support. VoiceXML applications and routing strategies development.
- Cisco Specialties; IPCC, CVP, ICM, CUCM, UCCX Implementation support and O&M. Cisco UCS C-Series & B-Series, Maintenance and Implementation.
- VoIP Specialties; SBC Systems: ACME Packet, Genband Nextone
- Acme Packet SBC systems: Net-Net 4250; Net-Net 4500 - 6000
- Class4&Class5 softswitches (Veraz, Netcentrex, Teles);
- Voice Gateways: Cisco, Quintum, Audiocodes, Teles, 2N
- Media Gateways: Cisco AS54xx/AS53xx, Veraz Edge GW
- Cisco Call Manager, IP Telephony Systems
- IP PBX Solutions
- Analog & Digital PBX Systems, VoIP, IP Telephony, NGN Specialties
- Experienced in VoIP networks / solutions and network elements as soft switches, media gateways, media application servers, border controller points, proxy servers, voice gateways and IP clients.
- Experienced in debugging and troubleshooting the problems within certain deadlines as VoIP signaling protocol analysis, SIP and H323 based speech path and configuration issues.
- Experienced in solving the complex end-to-end call processing and configuration problems by debugging and troubleshooting the traces / logs collected from the problematic devices.
Avaya and Genesys Solutions Consultant
Atos
07.2006 - 05.2013
- Professionally responsible for the management of Call Center Infrastructure and Technology Services.
- Avaya Aura Contact Center and Avaya contact center solutions.
- Genesys Contact Center solutions (Inbound, Outbound, GVP) planning, deployment, integration and customer support. VoiceXML applications and Routing strategies development.
- Currently providing technical implementation support to the below projects:
- Avaya Aura Communication Manager
- Avaya PDS
- Avaya IP Telephony
- Integration with Avaya, Genesys, Nice, Zoom.
- Genesys Framework 8 with HA.
- Genesys SIP Server with HA.
- Genesys Voice Platform v 8.x (SIP and Dialogic) with HA.
- Genesys CTI/IVR Integration with Avaya TSAPI.
- Genesys Multi-site and Multi-Tenant Implementation.
- Genesys Reporting Implementation and Customization.
- Genesys Interaction Workspace with Customization.
Pre-Sales Solutions Manager
Net Iletisim
04.2004 - 06.2006
- Experienced in project management and technical feasibility study, also in tenders, RFQ response and proposals.
- Experienced in Enterprise Communication business requirements and solutions.
- Extensive experienced in OSI model, most common network protocols, topologies and technologies such as TCP/IP, UDP/RTP, BGP, VPN, Radius & Tacacs, vLANs & IEEE 802.11q, SNMP, PPPoE and MPLS, PRI/ISDN, TDM as WAN transmissions.
- Experienced in local and wide coverage data communications involving setup and operate enterprise internetworking hardware such as routers, access servers, bridges, switches, IDS/IPS systems & firewalls, VPN concentrators and their management applications such as Cisco, Juniper and most of the others.
- Also fully qualified in next generation telco services especially voice transmission and telco switching hardware like IP PBXs, SS7/media gateways, softswitches, border controllers, SIP registrars & proxies, media servers (IVRs), gatekeepers and VoIP gateways. Knowledge of H.323 and SIP protocols, codecs, DTMF methods, QoS algorithms.
- Knowledge of telco hardware such as Dialogic / Cantata, Genband / Nextone, Siemens EC.
- Offer services that provide pre-sales support for new projects.
- System analysis, design, to installation and activation.
- Preparation of documentation established network infrastructure.
- Domestic and overseas provide onsite technical support and installation services.
System Administrator
Ihlas Holding
10.1998 - 11.2002
- Performing as a member of the system specialist team to support the installation, operation and maintenance activities for all Windows NT based systems.
- Responsible for installation, implementation and maintenance of HP and Cisco systems for backup and restore operations.
- Providing technical support, maintenance, troubleshooting, monitoring for Unix/Linux/Solaris and Systems.
- Implementing incident and change management processes with ITIL service management approach for key clients.
- Monitoring and improving database performance and capacity utilization to ensure system integrity, high performance and availability. Optimization, troubleshooting, backup, restore of MS SQL Databases. Working with other team members, departments and vendors to ensure all systems availability in a timely and efficient manner.
Education
Business Administration and Management -
Anadolu University
Computer Science - undefined
Newport University
High School - undefined
Goksen High School
Skills
MDR
Penetration Testing
Cybersecurity
Cyber Defense
Cyber Threat Intelligence (CTI)
Customer Success
Key Account Development
Remote Access
Threat Detection
Industrial Control System
Anomaly Detection
Team Leadership
Sales
Business Strategy
Sales Management
Security
Websites
Military Service
Accomplished, 2004-01-01
Birth Year
1980-01-01
Personal Information
Date of Birth: 1980
References
will be given as requested.
Training
- Voip (SIP,H323,MGCP) Net2phone Corporate
- Ceragon Broadband Wireless Network Solutions
- Definity S8730 Administration AVAYA (NCR)
- ICND BNT Pro
- CVoice BNT Pro
- Genesys OCM 7.6 Enovis
- Information Security
- Fortinet OT security
- Claroty Anomaly Detection
- Palo Alto Cortex EDR Training
- ISC Candidate Member - 1198129
- Juniper Sales Professional
- Vmware VSP - Foundation 2019
- Veaam Sales Professional 2021
Timeline
Startup Founder
CEO
01.2024 - Current
Business Development Manager
IT & OT / ICS Cyber and Physical Security Sales and Business Development Management
08.2023 - 01.2024
Sales Team Lead
Adeo
10.2022 - Current
Sales Manager
Gentel
10.2020 - 10.2022
Channel Sales Manager
Netex
09.2019 - 08.2020
Data Center Solution Architect
NGN
05.2017 - 01.2019
Senior Technical Consultant
Freelance
08.2015 - 01.2017
Project and Service Delivery Manager
Netaş
12.2014 - 07.2015
Network Senior Unified Communications Solutions Manager
Netaş
06.2014 - 11.2014
Network Voice Systems Infrastructure Consultant (Genesys - Cisco)
Yapı Kredi Bank
05.2013 - 06.2014
Avaya and Genesys Solutions Consultant
Atos
07.2006 - 05.2013
Pre-Sales Solutions Manager
Net Iletisim
04.2004 - 06.2006
System Administrator
Ihlas Holding
10.1998 - 11.2002
Computer Science - undefined
Newport University
High School - undefined
Goksen High School
Business Administration and Management -
Anadolu University