Ceren Ozcevik
Training Executive
Istanbul,34
Summary
Enthusiastic Training Executive with a proven track record in developing innovative training programs and implementing organizational development strategies. Experienced in training, determining training needs, instructional design, and managing training budgets to enhance employee competencies. Key achievements include leading a project to develop a comprehensive training matrix and KPI design resulting in improved organizational efficiency. Skilled in collaborating with internal and external resources to create impactful learning tools. Passionate about creating a continuous learning environment and contributing to the company's goals and targets through strategic training initiatives. Fluent in both Turkish and English, demonstrating exceptional communication and public speaking abilities. Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Training Executive
TCI Aircraft Interiors
03.2024 - Current
- Developed and monitored ERP systems for training and quality processes.
- Managed training procurement processes, ensuring alignment with organizational goals.
- Provided mentorship and validation for training designs, enhancing program effectiveness.
- Created and monitored the annual training budget, optimizing resource allocation.
- Planned and coordinated training sessions to meet organizational needs.
- Developed authority and competency matrices to support organizational development.
- Formulated performance improvement strategies within the OKR framework.
- Ensured effective interdepartmental communication to support training initiatives.
- Conducted comprehensive training needs analyses to identify and address skill gaps.
- Determined overall training and development strategies, contributing to employee competency enhancement and organizational efficiency.
Training Specialist
Turkish Airlines
10.2018 - 02.2024
- Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
- Designed interactive e-learning modules for remote employees, expanding access to training resources and fostering a culture of continuous learning.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Designed and delivered Personal and Professional Development Trainings.
- Developed and conducted training programs from scratch in both Turkish and English, including: Personal and Organizational Motivation Management, Human Factors, Cognitive Flexibility, Coping with Difficult Interactions.
- Played a pivotal role in Training Needs Analysis activities, identifying key training requirements within the company.
- Led a project to create a standardized training organization for the Turkish Engine Center (TEC), which included: Development of a comprehensive training matrix and skill matrix and KPI design and follow-up processes.
- Served as the group coordinator for individual projects, organizing meetings, delegating tasks, and ensuring successful completion with various training outcomes.
- Oversaw the training and recruitment processes for the General Language Training Supervisory.
- Provided language training to personnel, particularly the cabin crew, enhancing their proficiency and communication skills.
- Conducted English Proficiency Interviews for new recruits at Turkish Airlines, contributing to the selection of qualified candidates.
- Served on the executive board of the Social Team under the presidency, organizing motivational events and social support activities for colleagues.
Senior Researcher
Multiple
01.2018 - 09.2018
- Joint project with the Republic of Turkey Ministry of Family, Labor, and Social Services and the European Union to analyze and improve Civil Society Organizations' collaboration with the ministry.
- Responsible for field research, moderating focus groups, and conducting reports.
- Conducted over 600 interviews with various CSOs in several cities in Turkey
- Secured funding for multiple high-impact projects through persuasive grant proposals and strong relationship building.
- Enhanced research quality by implementing rigorous methodologies and data analysis techniques.
- Developed comprehensive reports, presenting key findings to stakeholders and informing critical business decisions.
- Optimized data collection techniques for improved reliability and replicability of study results.
- Conducted thorough literature reviews, ensuring a solid foundation for new research initiatives.
Copyrights Assistant
Liberte Publishing
11.2015 - 02.2017
- Completed work to agreed standards and specifications
- Supported staff with clerical tasks for well-maintained office administration
- Listened to oral instructions or correspondence and transcribed information, formatting documents to suit purposes
- Planned office events by reserving venues, communicating schedules and coordinating setup
- Screened incoming calls, inquiries and requests by taking messages and forwarding to relevant staff
- Learnt practical skills and techniques by shadowing senior staff to understand organisation's operations, policies and procedures
- Organised and updated document management systems to improve audit and reference processes
- Received and sorted incoming communications and delivered correspondence to target recipients to boost productivity
- Attended and captured meetings' minutes, utilising short-hand formats to record discussions and conclusions
Junior Researcher
Hacettepe University
01.2012 - 01.2015
- Worked for Hacettepe University Psychometric Research Center (HUPAM)
- Been a part of almost every step of the research.
- Collected and analyzed data using multiple statistical techniques such as SPSS or NVIVO.
- Created monthly reports and presentations.
- Received, sorted, and directed incoming mail to maintain good communication channels.
- Completed requested ad hoc data searches, documentation drafts, and reference retrievals.
- Processed and tracked employee time sheets and submitted them to supervisors for approval.
- Aided senior leadership during executive decision-making, generating data reports to recommend corrective actions and improvements.
Education
Master of Science - Forensic Social Sciences
Istanbul Cerrahpasa University
Istanbul, Turkey 04.2001 -
Bachelor of Arts - Psychology
Hacettepe University
Ankara, Turkey 04.2001 -
Skills
Training delivery
Organizational Development
Learning Management Systems
Classroom Instruction
Written and oral communication
Adaptive Learning
Public Speaking
Course Planning
Course design
Adult Learning Theories
Needs Assessment
Decision-Making
Leadership Development
Corporate Training Programs
Accomplishments
- Led KPI design for training, improving process tracking and outcomes assessment
- Developed comprehensive training for 500+ staff, enhancing organizational efficiency by 20%.
- Directed standardized training organization project, impacting 300+ technicians.
- Conducted English proficiency interviews, boosting cabin crew language skills.
Languages
Turkish
Native language
English
Advanced
C1
French
Intermediate
B1
Certification
CELTA (Cambridge English Language Teaching for Adults)
Timeline
Training Executive
TCI Aircraft Interiors
03.2024 - Current
CELTA (Cambridge English Language Teaching for Adults)
11-2022
Train The Trainer
12-2018
Training Specialist
Turkish Airlines
10.2018 - 02.2024
Senior Researcher
Multiple
01.2018 - 09.2018
Public Policy Research Methods
05-2016
Copyrights Assistant
Liberte Publishing
11.2015 - 02.2017
Junior Researcher
Hacettepe University
01.2012 - 01.2015
Master of Science - Forensic Social Sciences
Istanbul Cerrahpasa University
04.2001 -
Bachelor of Arts - Psychology
Hacettepe University
04.2001 -