Ceren Hazal Kurtul
İlkadım
Summary
Motivated and adaptable professional with a strong background in customer service, sales, and educational counseling. Seeking to further develop expertise in the automotive industry while contributing to organizational goals. Known for excellent communication skills, problem-solving ability, and dedication to customer satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Service Advisor
Kosifler Oto Samsun – BMW Authorized Dealer
11.2020 - Current
- - Providing front-line customer service at BMW service center
- - Coordinating repair and maintenance procedures
- - Ensuring customer satisfaction and service quality standards
Sales & Marketing Coordinator – Business Development and Advertising
Samsun Media Group
03.2019 - 09.2019
- - Planned and managed advertising campaigns
- - Conducted market research and developed marketing strategies
- - Supported company branding and client outreach
Sales Consultant (Skoda)
Asal Automotive
07.2018 - 03.2019
- - Responsible for vehicle sales and customer consultation
- - Achieved monthly sales targets and built client relationships
Education
Bachelor's Degree - Philosophy Group Teaching
Ondokuz Mayıs University
09.2012 - 06.2016
Skills
Computer skills
Service estimates
Vehicle assessment
Service recommendations
Certification
BMW Service Advisor Certificate
References
- Ömer, Gençay, +90 505 440 85 55, Turkish Airlines
- Caner Çiçekdiken +90 543 642 12 20 Borusan Automotive, BMW İstanbul
- Yaşar Kerem Beşe +90 532 662 20 24 Borusan Automotive, BMW İstanbul
Timeline
Service Advisor
Kosifler Oto Samsun – BMW Authorized Dealer
11.2020 - Current
Sales & Marketing Coordinator – Business Development and Advertising
Samsun Media Group
03.2019 - 09.2019
Sales Consultant (Skoda)
Asal Automotive
07.2018 - 03.2019
Bachelor's Degree - Philosophy Group Teaching
Ondokuz Mayıs University
09.2012 - 06.2016