Cenker Cıvak
International Relations Expert
Istanbul
Summary
Driven by a strong work ethic and innovation, I excelled at Cubana Pub by streamlining processes to enhance customer satisfaction and operational efficiency. My expertise in Microsoft Office and exceptional teamwork skills contributed to successful HR roles, improving volunteer coordination and aligning HR strategies with business objectives at Depo Tabacco Gıda İçecek Pazarlama LTD.STİ.
Overview
3
3
years of professional experience
Work History
Service Staff
Cubana Pub
04.2024 - 06.2024
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
- Streamlined processes for order accuracy, resulting in reduced wait times and increased customer satisfaction.
- Established rapport with customers through friendly interactions that enhanced the overall dining experience.
- Collaborated with management on initiatives to improve overall operational efficiency within the team.
- Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
Human Resources Assistant
Arinalı Turizm Otel İşletmeciliği A.Ş
04.2024 - 04.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Human Resources
Depo Tabacco Gıda İçecek Pazarlama LTD.STİ
06.2021 - 05.2023
- Managed volunteer recruitment and coordination efforts, maximizing impact of human resources on organizational goals.
- Actively participated in industry conferences or networking events to stay abreast of best practices in human resources management.
- Tracked various statistics and kept detailed records to support human resources department.
- Coordinated with human resources department to provide support for employees facing job displacement due to store closure.
- Collaborated with executive leadership to align human resources strategies with business objectives.
Education
Undergraduate Graduate - Various
Akdeniz University
Antalya, Turkey 04.2001 -
Skills
Patience and composure
Strong Work Ethic
Service recovery
Teamwork and Collaboration
Customer Service
Decision-making capabilities
Team Supervision
POS Systems
Innovation and Creativity
Leading Team Meetings
Email Communication
Relationship Building
Performance monitoring
Microsoft Office
Product Sales
Languages
Turkish
Native language
English
Elementary
A2
Interests
History, football, trade, etc
Timeline
Service Staff
Cubana Pub
04.2024 - 06.2024
Human Resources Assistant
Arinalı Turizm Otel İşletmeciliği A.Ş
04.2024 - 04.2024
Human Resources
Depo Tabacco Gıda İçecek Pazarlama LTD.STİ
06.2021 - 05.2023
Undergraduate Graduate - Various
Akdeniz University
04.2001 -