Cemre Abalıoğlu
International Collection And Financial Planning Specialist
Istanbul,Atasehir
Summary
Experienced financial and e-commerce specialist with a strong track record of optimizing international collections, recovering over €460,000 in overdue payments, and implementing cost-saving strategies exceeding €750,000 annually. Proficient in advanced tools like Oracle Finance, Excel, and Google Analytics, combining data-driven decision-making with seamless cross-functional collaboration. Background includes success in financial planning, e-commerce management and hotel operations, supported by high-honor degrees and multilingual proficiency.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
International Collection And Billing Specialist
Acıbadem Healthcare Group Headquarters, Istanbul
Istanbul, Istanbul
06.2024 - Current
- Collected overdue payments worth €460,000 by using smart financial tools like Oracle Finance. Sent automated invoices and talked to international partners every two weeks to solve payment problems.
- Created clear money reports using tools like Excel and Oracle, including aging reports to track overdue payments and prioritize collections. Helped save 15% on costs, made the team work better, and spotted new ways to earn more money.
E-Commerce Specialist
TSA Group
Istanbul, Istanbul
10.2023 - 11.2023
- Orchestrated dynamic social media marketing campaigns, optimizing Meta and Google Ads to drive sales and enhance brand visibility.
- Enhanced more than 500 product listings, prices, and inventory accuracy for seamless shopping experience, utilizing Google Analytics and FB Business Manager for data-driven decisions. Strategized pricing adjustments, product bundling and promotions, contributing to revenue maximization resulting up to 60%.
UK Marketplace Operations Associate
Onbuy.com
London
07.2021 - 02.2023
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Conducted thorough market and product research, delivering actionable insights that directly influenced strategic business decisions and contributed to a 12% increase in market share.
Front Desk Agent
Raffles Hotel, Istanbul
Istanbul, Istanbul
04.2018 - 06.2021
- Oversaw financial tasks and facilitated cross- departmental collaboration to ensure a seamless guest experience.
- Surpassed sales targets through strategic upselling, generating an additional €65,000 in revenue within one calendar year, earning recognition for exceptional sales acumen and guest relations skills.
Front Desk Agent
The Ritz Carlton Hotel, Istanbul
Istanbul, Istanbul
05.2015 - 04.2018
- Managed multi-line phone system, providing enthusiastic greetings to callers.
- Calculated billings, posted charges to room accounts, and reviewed charges with guests at checkout.
- Optimized room occupancy through strategic upselling techniques,
- Earning recognition as a 5-star employee for exceptional service and personalized experiences.
Guest Relations And Cruise Operations
Seasong Travel Agency ,
Istanbul, Istanbul
05.2014 - 03.2015
- Gained insights into intricate details of cruise line operations, including embarkation and disembarkation procedures, excursion coordination onboard services.
- Assisted guests with inquiries, special requests, problem resolution to enhance their overall cruise by participating in various aspects of guest relations and cruise operations.
Education
MBA - Master Of Business Administration
Yeditepe University
Istanbul 09.2017 - 06.2019
BBA - Tourism And Hotel Management
Yeditepe University
Istanbul 09.2012 - 06.2017
Minor Degree - Public Relations And Advertising
Yeditepe University
Istanbul, Turkey 09.2014 - 06.2017
BBA - Bachelor of Administrative Studies
Management Center Innsbruck
Austria 12.2015 - 06.2016
Skills
Oracle Finance
Accomplishments
- 1st High Honour Degree of Faculty of Commerce - Yeditepe University
- Five Star Employee - The Ritz Carlton Hotel Company, L.L.C
- Front Office Upsell Champion of the Year - Raffles Istanbul
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
International Collection And Billing Specialist
Acıbadem Healthcare Group Headquarters, Istanbul
06.2024 - Current
E-Commerce Specialist
TSA Group
10.2023 - 11.2023
UK Marketplace Operations Associate
Onbuy.com
07.2021 - 02.2023
Front Desk Agent
Raffles Hotel, Istanbul
04.2018 - 06.2021
MBA - Master Of Business Administration
Yeditepe University
09.2017 - 06.2019
BBA - Bachelor of Administrative Studies
Management Center Innsbruck
12.2015 - 06.2016
Front Desk Agent
The Ritz Carlton Hotel, Istanbul
05.2015 - 04.2018
Minor Degree - Public Relations And Advertising
Yeditepe University
09.2014 - 06.2017
Guest Relations And Cruise Operations
Seasong Travel Agency ,
05.2014 - 03.2015
BBA - Tourism And Hotel Management
Yeditepe University
09.2012 - 06.2017
Languages
English
Full Professional
German
Limited Working
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