Cem Aydın

• Evaluated and adopted new technologies to address changing industry needs.
• Investigated system issues and implemented resolutions to reduce downtime.
• Analyzing the needs and creating technical scenarios and infrastructures
• Establishing software security and quality standards
• Helping teams develop the product in a timely manner and resolving technical issues
• Developing business and technical partnerships with Customers and Stakeholders
• Build and maintain platform-level tools and solutions, including deployment and operations
• Providing technical support to Sales and Marketing teams,
• Technical Sales
• Creating an institutional structure and memory
• Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team
• Responded to customer requests for products, services, and company information.
• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.

• Akbank Artificial Intelligence Group President
• Akbank Academy Trainer (Big data and machine learning)
• To produce and lead in-house package analytical projects.
• Establishing and developing Akbank Big data infrastructure.
• Processing and transforming structured and unstructured data into appropriate forms.
• ETLOFFLOADING
• Technical leadership of R&D, POC and Analytics Projects.
• To support the analytical team in the field of text mining.
• Determination of business areas suitable for in-house artificial intelligence environments as a data analyst.
Products used; Oracle BDA Apache Hadoop (Core), Oracle Exadata Apache Flume, Apache HBase, Apache Hive,
HUE, Apache Impala, Apache Kafka, Apache Pig, Apache Spark, Apache Sqoop, Apache Oozie, Jupyter hub, anaconda
Languages used; SCALA, Python, JAVA, R, SQL

Developing company product NLP engine.
Web page scrapping and creating Corpus, Corpora.
Developing chatbots for various corporate companies as an in-house and corporate face.
To develop, research and develop products, libraries and methods on machine learning and Artificial Intelligence.
to apply. (R&D)
To provide AI & ML support to corporate companies.
Libraries ; Scikitlearn, Pandas, Numpy, Tensorflow, Theano, Zemberek, Apache-Lucene
Tools used: Eclipse, pycharm, intellij, netbeans, weka