Adobe Cloud
Canpolat Güney
English Language Teacher
Ankara
Summary
A culturally astute English Language Teaching graduate with a background in secondary education and advanced linguistic proficiency. Expert in intercultural communication and global norms, seeking to leverage administrative precision and multilingual skills within a Consular Affairs environment. Highly proficient in Microsoft 365 and Adobe suites, with a proven ability to manage complex documentation and high-level coordination.
Overview
1
1
year of professional experience
1
1
Certification
4
4
Languages
Work History
English Teacher
Mevlana Anatolian Highschool
02.2026 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Customer Service Representative
Turkish Airlines
06.2025 - 11.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - English Language Teaching
Ataturk University
Erzurum 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Dependable and responsible
Calm under pressure
Verbal communication
Cultural Intelligence
Software
Microsoft 365
Certification
YDS
Timeline
English Teacher
Mevlana Anatolian Highschool
02.2026 - Current
Customer Service Representative
Turkish Airlines
06.2025 - 11.2025
YDS
04-2025
Bachelor of Arts - English Language Teaching
Ataturk University
04.2001 -