Canberk Göze
Technician
İstanbul
Summary
What I have learned and still continue to learn in the projects I have been involved in throughout my business life.
The work I do with the information represents me in my professional business life. What I have in my career
I aim to use experience and knowledge effectively. Proactive work role and work ethics during this time
I improved myself as. Solution-oriented in the face of problems, a fast learner and a structure that makes things practical
I have. In addition, I have improved my perspective with the experiences in my professional business life.
I am prone to analysis, reporting, job responsibility, work distribution and teamwork.
I am confident in myself in terms of the benefits and productivity potential I will provide within companies.
Overview
7
7
years of professional experience
4
4
Certificates
2
2
Languages
Work History
Technical Support Service
Kaban Machine
İstanbul
04.2022 - Current
- Provided remote support for customers facing hardware and software issues, ensuring timely resolutions.
- Implemented innovative solutions for recurring issues, minimizing downtime for customers.
- Utilized diagnostic tools to accurately assess the root cause of technical issues, expediting resolutions.
- Researched and identified solutions to technical problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Completed job reports and logs immediately following service calls.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
ThyssenKrupp Airport Solutions
İstanbul
04.2019 - 04.2021
- To detect the malfunctions of aircraft energy systems, to detect the malfunction and to repair the problematic parts, as well as to provide maintenance and repair.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Completed job reports and logs immediately following service calls.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Technician
Tav Airport
İstanbul
09.2017 - 04.2019
- To detect the malfunctions of aircraft energy systems, to detect the malfunction and to repair the problematic parts, as well as to provide maintenance and repair.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Completed job reports and logs immediately following service calls.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
Education
High School Diploma -
Avcılar Technical And Industrial Vocational
Istanbul, Turkey 04.2001 -
Skills
Mechatronics
Certification
International Machine Maintenance Level 5
Timeline
Technical Support Service
Kaban Machine
04.2022 - Current
Technician
ThyssenKrupp Airport Solutions
04.2019 - 04.2021
Technician
Tav Airport
09.2017 - 04.2019
High School Diploma -
Avcılar Technical And Industrial Vocational
04.2001 -