Canan Düzdaş
Store Manager
Izmir
Summary
Accomplished Store Manager at Zara Home, Inditex, with a proven track record in enhancing customer satisfaction and team performance. Expert in store merchandising and customer service management, I excel in fostering team development and achieving sales targets. Skilled in both loss prevention and creating a positive shopping environment, demonstrating a balanced blend of hard and soft skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Zara Home, Inditex
07.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Second Manager
Zara Home, Inditex
09.2018 - 07.2023
- Created visually appealing merchandising displays that attracted customer attention while remaining true to brand identity.
- Increased customer satisfaction rates by maintaining a clean, organized, and welcoming store environment.
- Oversaw store maintenance tasks such as equipment upkeep, facility repairs ensuring timely completion.
- Achieved sales targets consistently with effective promotional efforts and excellent customer service skills.
Visual Merchandiser
Zara Home, Inditex
09.2016 - 09.2018
- Worked with store managers to implement new displays, promotions and store layout changes.
- Monitored and replenished display inventory and restructured according to available stock.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Sales Assistant
Zara Home, Inditex
09.2015 - 09.2016
Education
Econometri
Istanbul Üniversitesi
Istanbul, TurkeySkills
Customer service management
Store merchandising
Team development
Team building
Shift scheduling
Store operations
Problem-solving
Friendly and positive
Loss prevention
Cash management
Timeline
Store Manager
Zara Home, Inditex
07.2023 - Current
Second Manager
Zara Home, Inditex
09.2018 - 07.2023
Visual Merchandiser
Zara Home, Inditex
09.2016 - 09.2018
Sales Assistant
Zara Home, Inditex
09.2015 - 09.2016
Econometri
Istanbul Üniversitesi