Callum Evans
Deputy Manager
Summary
Dynamic Deputy Manager at Home Bargains with a proven track record in performance improvements and team leadership. Expert in staff training and development, fostering a collaborative culture that enhances employee satisfaction. Skilled in cost analysis, driving operational efficiency while ensuring exceptional customer relations and satisfaction.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
8
8
years of professional experience
Work History
Deputy Manager
Home Bargains
03.2017 - Current
- Assisted in daily operations by coordinating team schedules and ensuring adequate staffing levels during peak hours.
- Provided support for inventory management by tracking stock levels and assisting with restocking efforts to maintain operational efficiency.
- Engaged with customers to address inquiries, resolve issues, and ensure a positive experience, contributing to customer satisfaction goals.
- Collaborated with team members to uphold safety standards by adhering to established protocols and conducting routine checks on equipment and workspaces.
- Contributed to team meetings by sharing insights on operational challenges, fostering a collaborative environment focused on continuous improvement.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
Education
Level 3 Sport Coaching -
Tameside College
Ashton Under LyneSkills
Performance improvements
Cost analysis and savings
Task delegation
Process and procedure development
Staff training and development
Sales strategics
Team leadership
Customer relations
Team motivation
Staff development
Employee scheduling
Promotional planning
Money handling
Timeline
Deputy Manager
Home Bargains
03.2017 - Current
Level 3 Sport Coaching -
Tameside College