Çağberk Maraşlı
Community Moderator
Antalya
Summary
Knowledgeable Community Assistant with strong track record in helping maximize occupancy rates and reduce turnover through positive communication and skilled community management. Handles conflicts effectively through solution-oriented approach. Connects positively with tenants to keep accounts current and minimize unsavory behaviors. Adept Moderator effective at multitasking and prioritizing work to successfully handle tenant and business needs. Proven skills in recordkeeping, contract management and tenant relations. Manages files and contacts smoothly to stay on top of prospect contacts and current community demands.
Overview
2
2
years of professional experience
Work History
Community Moderator
Gamechangers Canada
03.2022 - 02.2024
- Collaborated with fellow moderators to develop strategies for improving community dynamics and overall member satisfaction.
- Identified trends in user behavior to inform proactive measures against potential issues affecting overall community health.
- Strengthened relationships between users by organizing virtual events, fostering collaboration, and encouraging open communication among members.
- Coordinated with cross-functional teams to address technical issues impacting user experience within the platform.
- Customized moderation approaches to accommodate the unique needs of users with diverse backgrounds and communication styles.
- Increased community engagement by creating and implementing interactive content and events for members to participate in.
- Improved response times for reported issues by streamlining moderator workflows and optimizing communication channels with users.
- Maintained a positive and inclusive online environment by enforcing community guidelines and addressing inappropriate behavior.
Graphic Designer
Gamechangers Canada
03.2022 - 02.2024
- Mentored junior designers, providing guidance on industry best practices and fostering a collaborative work environment.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Received accolades from clients for consistently delivering exceptional design work within tight deadlines.
Telegram Moderator
Crypto Warriors Canada
09.2023 - 12.2023
- Assisted in onboarding new moderators by conducting training sessions on moderation tools and techniques.
- Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
- Analyzed user data to identify trends and proactively address potential issues within the community.
- Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
Twitter Moderator
Apdogz Club NFT Project
11.2022 - 01.2023
- Proactively identified potential sources of friction within the community and implemented measures to prevent escalation into larger issues.
- Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
- Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
- Enhanced user experience by addressing and resolving conflicts in online forums.
Discord Moderator
The Mythic Beast Clan NFT Project
02.2022 - 04.2022
- Proactively identified potential sources of friction within the community and implemented measures to prevent escalation into larger issues.
- Identified opportunities for cross-promotion with other online communities, driving increased traffic and engagement.
- Assisted in onboarding new moderators by conducting training sessions on moderation tools and techniques.
- Fostered a culture of respect among users by modeling positive communication skills and promoting constructive dialogue.
Education
Associate Degree In Programming - Computer Programming
Akdeniz University
Antalya, Turkey 04.2001 -
Skills
Writing and editing
Technical knowledge
Community Engagement
User Support
Patience and Tolerance
Relationship Building
Multitasking
Team building
Written Communication
Emotional awareness
Active Listening
Problem-solving aptitude
Time Management
Analytical Thinking
Self Motivation
Effective Communication
Analytical Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Telegram Moderator
Crypto Warriors Canada
09.2023 - 12.2023
Twitter Moderator
Apdogz Club NFT Project
11.2022 - 01.2023
Community Moderator
Gamechangers Canada
03.2022 - 02.2024
Graphic Designer
Gamechangers Canada
03.2022 - 02.2024
Discord Moderator
The Mythic Beast Clan NFT Project
02.2022 - 04.2022
Associate Degree In Programming - Computer Programming
Akdeniz University
04.2001 -