Cagatay TULU
Sr. IT Professional
Adana
Summary
Dedicated IT professional with history of knowledge and experience from almost all building blocks of large scale Information Technologies Systems and Services. Currently giving software engineering lectures in a public university, and interested to take a role in Data Science, Natural Language Processing, Graph Databases, Cloud Computing related projects on part-time and freelance basis.
Overview
26
26
years of professional experience
14
14
years of post-secondary education
Work History
Lecturer in Software Engineering Department
Adana Science and Technology University
Adana
2022.01 - Current
- Giving courses on several fields of software engineering like object oriented programming, introduction to programming, data structures.
Machine Learning Engineer (Parttime Remote)
Untangl
San Francisco, CA
2021.08 - Current
- Involved into the project to develop machine learning and NLP (Natural Language Processing) based solutions related to the sales behavior and performance of the customer care agents.
- Generated reports from the high velocity call center data records for Analytics Automation, Repeat Call Analysis, Supervisor and Agent Level Analysis.
- Generated customer journey map using Neo4j.
Freelance Projects (Remote)
Freelance
Adana
2018.10 - Current
- Doing freelance projects related to data science, graph databases, natural language processing.
System Support and Admin (Parttime Remote)
Colorado
Created Butte
2019.04 - 2021.09
- Having a key role in the administration, operation, and support for the servers (Linux Centos 7) and networking devices (Cisco Routers and Switches) in a local ISP serving 2-3K Subscribers
- Handling customer problems as second-line support, managing VoIP devices and servers based on VoIPNow System.
- Performing preventive maintenance activities and taking necessary actions for the security and operational reliability of the systems.
Network and System Administrator
Adana Science Technology University
Adana
2012.12 - 2021.01
- Led the initial establishment of the IT Systems from design to implementation and operations
- Installed, configured and managed multi-vendor IT Systems into main and disaster recovery data centers including servers, network devices (switches, routers, wireless network devices), storage devices and systems
- Installed and configured wide variety of system level applications
Software Test Senior Specialist
Vodafone Technology
Istanbul
2010.05 - 2012.12
- Working in the software test department, main responsibilities are; preparation of test environment of the products and services to be tested, performing functional tests, integration tests, stress - performance tests, and internal acceptance tests of the products and services developed by Vodafone Technology
Wireless Network Engineer & Team Leader
ZTE Corporation
Ankara
2009.02 - 2010.05
- Working as a 3G systems deployment team leader in the Avea 3G Rollout project, main responsibilities are; Preparing implementation and rollout plan in coordination with the project management team, deployment engineers, customer and subcontractors
- Troubleshooting of the problems faced during installation and integration.
System Support Consultant
Nokia Siemens Networks
Ankara
2008.01 - 2009.02
- Worked as a system support consultant in Turk Telekom Customer Care and Billing system Project (CCBS), taken responsibilities from design to operation of Platform, Operating System and Network Components of the Systems.
Deployment and Support Engineer
Telenity Telecommunication Inc
Istanbul
2005.04 - 2007.12
- Troubleshooting, software upgrade, platform monitoring, emergency handling, configuration change, 7/24 on-call support of Telenity Telecommunication Platforms and Services
Core Network Engineer
AVEA, ARIA
İstanbul
2001.04 - 2004.03
- Working in the Core Network team of the operation department
Field Support Engineer
Nortel Networks/ NETAS
İstanbul
2000.11 - 2001.03
- Worked as a field support engineer in the Field Support Department
Education
Ph.D - Computer Science
Cukurova University
2013.01 - 2019.01
Master Degree - Information Technologies
Sakarya University
2000.01 - 2003.01
Bachelor’s Degree - Computer Engineering
Sakarya University
1995.01 - 2000.01
Skills
Data Science
Timeline
Lecturer in Software Engineering Department
Adana Science and Technology University
2022.01 - Current
Machine Learning Engineer (Parttime Remote)
Untangl
2021.08 - Current
System Support and Admin (Parttime Remote)
Colorado
2019.04 - 2021.09
Freelance Projects (Remote)
Freelance
2018.10 - Current
Ph.D - Computer Science
Cukurova University
2013.01 - 2019.01
Network and System Administrator
Adana Science Technology University
2012.12 - 2021.01
Software Test Senior Specialist
Vodafone Technology
2010.05 - 2012.12
Wireless Network Engineer & Team Leader
ZTE Corporation
2009.02 - 2010.05
System Support Consultant
Nokia Siemens Networks
2008.01 - 2009.02
Deployment and Support Engineer
Telenity Telecommunication Inc
2005.04 - 2007.12
Core Network Engineer
AVEA, ARIA
2001.04 - 2004.03
Field Support Engineer
Nortel Networks/ NETAS
2000.11 - 2001.03
Master Degree - Information Technologies
Sakarya University
2000.01 - 2003.01
Bachelor’s Degree - Computer Engineering
Sakarya University
1995.01 - 2000.01
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