Hi, I’m
Oladimeji Ajibola
Istanbul,34
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
years of professional experience
6
years of post-secondary education
5
Certifications
Work History
CLINICEXPERT INTERNATIONAL HOSPITAL
SENIOR MEDICAL CONSULTANT (SALES)
02.2024 - Current
Job overview
- Cold calling
- Drafted and analyzed complex medical data.
- Consulted with healthcare professionals on business decisions.
- Created and implemented organizational policies and procedures.
- Developed and maintained electronic record management systems to analyze and process data.
- created and implemented organizational policies and procedures and also eventuate health measures and available medical resources.
INSURANCE SUPERMARKET
SALES REP
09.2023 - 02.2024
Job overview
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
INTERNATIONAL BUSINESS TAILORING
REGIONAL MANAGER
01.2020 - 09.2023
Job overview
- I had the privilege of working as a Regional Manager at International Business Tailoring from January 2020 to September 2023
- During this time, I was responsible for managing the sales and operations of the company in the region
- I was also responsible for developing and executing strategies to increase sales and profitability
- I worked closely with the team to ensure that all customer needs were met and that the company was meeting its goals
- I was also responsible for managing the budget and ensuring that all expenses were kept within the allocated budget
- I am proud of the work I did and the results I achieved during my time at International Business Tailoring.
PANORA MULTIMEDIA COMPANY
CUSTOMER SUPPORT REPRESENTATIVE
01.2016 - 01.2018
Job overview
- I worked as a Customer Support Representative at Panora Multimedia Company from 2016 to 2018
- I provided excellent customer service to clients, resolving their inquiries and complaints in a timely and professional manner
- I also assisted customers with product selection and troubleshooting
- I was able to build strong relationships with customers, ensuring their satisfaction and loyalty
- I also provided feedback to the management team to help improve customer service processes
- My experience at Panora Multimedia Company was invaluable and I am grateful for the opportunity.
DEO GLORIA CONSULT
HEAD OF CUSTOMER SERVICE DEPARTMENT
11.2014 - 11.2015
Job overview
- I worked as the Head of Customer Service Department at DEO GLORIA CONSULT from November 2014 to November 2015
- During this time, I was responsible for managing the customer service team, ensuring customer satisfaction, and developing strategies to improve customer service
- I also worked closely with other departments to ensure a seamless customer experience
- I was successful in increasing customer satisfaction and loyalty, and I am proud of the work I did during my time at DEO GLORIA CONSULT.
MTN NIGERIA
CUSTOMER CARE AGENT
1 2013 - 11.2014
Job overview
- I worked as a Customer Care Agent at MTN Nigeria from January 2013 to November 2014
- During this time, I was responsible for providing excellent customer service to clients and resolving any issues they had
- I was also responsible for providing technical support and troubleshooting any problems customers had with their services
- I developed strong communication and problem-solving skills while working in this role
- I also gained valuable experience in customer service and working with a diverse range of customers
- I am proud of the work I did and the positive feedback I received from customers.
Education
Moshood Abiola Polytechnic
Bachelor's or equivalent level/ Accounting
01.2007 - 05.2009
Moshood Abiola Polytechnic
Bachelor's or equivalent level/ Accounting
02.2010 - 05.2012
SACRED HEART CATHOLIC COLLEGE
Early Childhood Education from BUSINESS MANAGEMENT
05.2018 - 05.2019
Skills
English
Turkish
Programming (SQL&PYTHON)
LINUX - LINE COMMAND
SURICATA
SPLUNK
WIRESHARK
Azure
Microsoft office
Communication
Classroom Management
Healthcare management
Diagnosis Skills
Medical Ethics
Quality Improvement
Client consulting
Strategic Planning
Workflow Management
Policy and procedure development
Resource Management
Certification
GOOGLE CYBERSECURITY PROFESSIONAL CERTIFICATE, Coursera, 10/26/23
Languages
English
Turkish
Software
MICROSOFT OFFICE
CRM
Slack
Sonitel
Chase
Timeline
SENIOR MEDICAL CONSULTANT (SALES)
CLINICEXPERT INTERNATIONAL HOSPITAL
02.2024 - Current
SALES REP
INSURANCE SUPERMARKET
09.2023 - 02.2024
REGIONAL MANAGER
INTERNATIONAL BUSINESS TAILORING
01.2020 - 09.2023
SACRED HEART CATHOLIC COLLEGE
Early Childhood Education from BUSINESS MANAGEMENT
05.2018 - 05.2019
CUSTOMER SUPPORT REPRESENTATIVE
PANORA MULTIMEDIA COMPANY
01.2016 - 01.2018
HEAD OF CUSTOMER SERVICE DEPARTMENT
DEO GLORIA CONSULT
11.2014 - 11.2015
Moshood Abiola Polytechnic
Bachelor's or equivalent level/ Accounting
02.2010 - 05.2012
Moshood Abiola Polytechnic
Bachelor's or equivalent level/ Accounting
01.2007 - 05.2009
CUSTOMER CARE AGENT
MTN NIGERIA
1 2013 - 11.2014