Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BUSE NUR SEZEN

SENIOR EXPORT SALES SPECIALIST
Denizli

Summary

Accomplished Senior Export Sales Specialist with a proven track record at ABALIOĞLU BALIK VE GIDA ÜRÜNLERİ A.Ş, enhancing customer relations and quality assurance across multiple markets. Leveraged expert problem-solving and advanced communication skills to reduce non-compliance instances by over 30%. Skilled in multitasking and adaptability, consistently achieving and surpassing sales targets through effective decision-making and teamwork.

Overview

8
8
years of professional experience

Work History

Senior Export Sales Specialist

ABALIOĞLU BALIK VE GIDA ÜRÜNLERİ A.Ş
02.2023 - Current

As a senior sales specialist, I work in charge of sales in many countries.I am currently responsible for fresh fish sales. But before, I sold frozen fish and packaged fish for supermarkets.That's why I have a command of these 3 areas and markets.Apart from weekly sales due to my job. I am also responsible for monitoring customers' accounts. And also ,I am responsible for entering quality complaints from customers into the system and informing other departments.Finally, I also deal with the logistics side. Has the shipment reached the customer, what time will it arrive? Truck tracking is also among my duties.

Compliance Specialist

MENDERES TEKSTİL
04.2022 - 02.2023
  • Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
  • Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
  • Performed quality reviews to uncover workflow and communication issues.
  • Developed strategies for addressing identified gaps in regulatory knowledge within the organization, enhancing overall compliance awareness.

Account Specialist

AKGÜLLER UN &YEM
12.2020 - 10.2021
  • Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Completed routine and complex account updates to resolve problems.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.

Financial Advisor

Aegon Life Insurance Company
09.2019 - 06.2020
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
  • Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.

Sales Consultant

The Fudgery
06.2016 - 09.2016

Work and Travel Program

Education

Bachelor of Arts - Philosophy

METU - MIDDLE EAST TECHNICAL UNIVERSITY
ANKARA
04.2001 -

Skills

Customer Relations

Quality Assurance

Root Cause Analysis

Expert Problem Solving

Documentation Management

Quality Assessment

Advanced Communication

Teamwork and Collaboration

Adaptability and Flexibility

Decision-Making

Problem-Solving

Time Management

Multitasking Abilities

Languages

Turkish
Native language
English
Advanced
C1

Timeline

Senior Export Sales Specialist

ABALIOĞLU BALIK VE GIDA ÜRÜNLERİ A.Ş
02.2023 - Current

Compliance Specialist

MENDERES TEKSTİL
04.2022 - 02.2023

Account Specialist

AKGÜLLER UN &YEM
12.2020 - 10.2021

Financial Advisor

Aegon Life Insurance Company
09.2019 - 06.2020

Sales Consultant

The Fudgery
06.2016 - 09.2016

Bachelor of Arts - Philosophy

METU - MIDDLE EAST TECHNICAL UNIVERSITY
04.2001 -
BUSE NUR SEZENSENIOR EXPORT SALES SPECIALIST