BUSE TERZİOĞLU

• Increased client satisfaction by building strong relationships and addressing their needs promptly
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved
• Negotiated prices, terms of sales and service agreements
• Searching for potential sales markets and customers
• Coordinate and manage all stages of the order process, ensuring timely and accurate delivery
• Communicating with internal departments ( R&D Dept, Planning Dept., Finance , Production Dept. and other relevant departments
• Monthly reports

-Expanded global market presence by identifying new business opportunities and establishing strategic partnerships.

-Managing customer relations and visits

-Attending international fairs

-Managing order receipt and following delivery process

-Communicating with internal departments (Planning Dept, Finance, Export Operation Dept. and other relevant departments.

-Collection query and following payments and commissions

-Monthly reports (Estimated sales budget, Shipment Report)

-Monthly Eximbank declarations

• Managing sales process of customers and searching for new customers
• Pursuing export operations
• Meeting the demands of customers
• Coordination btw. factory, customer and shippers
• Coordination between internal departments
• Collection query
• Stock tracking
• Product development

• Managing all export operations
• Coordination btw. customers, shippers and MSC
• Meeting the demands of customers
• Providing regular and impeccable flow of information and transportation.

• Exporting white goods and small domestic appliances to Europe and Balkans
• Supporting production process
• Drawing up documents
• Tracking customs clearance
• Stock tracking
• Supporting logistic operations