Burçin Emre Sevindik
Trade Executive
Bodrum/Muğla
Summary
Results-driven Trade Manager knowledgeable about industry and area best practices for maximum results. Spearheads successful continuous improvement efforts with data-driven, market-savvy approaches. Expert in sales oversight, forecasting and customer relationship management.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Trade Executive
ATU Duty Free İşletmeciliği
Milas
10.2015 - Current
- Drove volume growth within Liquor , Tobacco , Parfume-Cosmetics , Local Products segment and maintained trade profitability.
- Sought out new business to profitably enhance company assets.
- Supported implementation of new trade partners and monitored KPIs for performance optimization.
- Leveraged customer requirements data to collaborate and add value to both parties through strategic trade.
- Prepared P&L statements and other divisional reports for senior management review.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Team Leader
Unifree Duty Free
Milas
06.2012 - 10.2015
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Shop Manager
Erol Kumaşçılık
antalya, türkiye
03.2011 - 11.2011
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Brand Ambassador
Urart Duty Free
antalya, türkiye
11.2009 - 02.2011
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Brand Ambassador
Unifree Duty Free
Antalya, Türkiye
04.2005 - 11.2009
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Education
Bachelor of Science - Economics And Administrative Sciences
Akdeniz Universitesi
Antalya Turkiye 09.2002 - 06.2009
Skills
Effective leader
undefinedTimeline
Trade Executive
ATU Duty Free İşletmeciliği
10.2015 - Current
Team Leader
Unifree Duty Free
06.2012 - 10.2015
Shop Manager
Erol Kumaşçılık
03.2011 - 11.2011
Brand Ambassador
Urart Duty Free
11.2009 - 02.2011
Brand Ambassador
Unifree Duty Free
04.2005 - 11.2009
Bachelor of Science - Economics And Administrative Sciences
Akdeniz Universitesi
09.2002 - 06.2009
Similar Profiles
MUHAMMED ZEKI BILENMUHAMMED ZEKI BILEN
Sales Specialist at ATU&DUTY FREESales Specialist at ATU&DUTY FREE
Svetlana SotnikovaSvetlana Sotnikova
Sales Associate at Airport Duty FreeSales Associate at Airport Duty Free
MOYO BONGINKOSIMOYO BONGINKOSI
Multi Category Expert (smoke free alternatives) at ABU DHABI DUTY FREEMulti Category Expert (smoke free alternatives) at ABU DHABI DUTY FREE