BURHAN ALBAYRAK
Export Sales Supervısor
Istanbul,34
Summary
Dynamic leader with a proven track record at Oynurden Chemistry, enhancing export sales through strategic CRM implementation and robust negotiation skills. Excelled in fostering client relationships and leading teams to exceed sales targets. Expert in international trade and shipment coordination, achieving significant revenue growth and operational efficiency.
Overview
8
8
years of professional experience
Work History
Export Sales Executive
Oynurden Chemistry
03.2023 - Current
- Initiated cross-functional collaborations between departments to streamline operations related to export sales activities effectively.
- Improved payment collection rates by diligently following up on outstanding invoices and resolving any disputes amicably.
- Developed strong relationships with key clients through regular communication and personalized attention to their needs.
- Organized trade shows and exhibitions to showcase company products, generating leads and fostering networking opportunities.
- Provided valuable input during product development stages, ensuring alignment with target markets'' demands and preferences.
- Implemented a robust CRM system for better tracking of customer interactions, resulting in improved relationship management practices.
- Trained junior staff members on export procedures, enhancing overall team productivity and capabilities.
- Developed market development plan for Adhesıve range of products for defined regions.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Sales Supervisor
Oynurden Chemical
02.2022 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Trained team members in successful strategies to meet operational and sales targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Effectively coached team members to reach weekly and monthly sales goals.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Developed and implemented strategies to increase sales and improve customer service.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Maintained up-to-date knowledge of products and services offered to customers.
- Scheduled and monitored sales team members' workloads to meet customer needs.
Export Specialist
Oynurden Chemistry
02.2017 - Current
- Managed all aspects of export operations, ensuring timely delivery and customer satisfaction.
- Optimized inventory levels by forecasting demand accurately based on historical data analysis.
- Established effective risk management strategies to minimize potential disruptions in supply chain operations.
- Achieved faster order processing by implementing a comprehensive export management system.
- Evaluated supplier performance regularly, driving improvements in quality control and delivery times.
- Coordinated cross-functional teams to expedite shipments and resolve any issues promptly.
- Coordinated with shipping and transport companies on behalf of clients.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Advised customers on transportation options, types of carriers or shipping routes.
- Researched and prepared product cost and trade compliance reviews for clients.
Education
BBA - Business Administration And Management
Istanbul Universty
Istanbul, Turkey 04.2001 -
Skills
CRM Software Familiarity
Strong negotiation skills
Team Leadership Qualities
International trade knowledge
Technical Product Knowledge
Marketing Strategy Development
Competitor analysis know-how
Shipment Coordination
Sales strategy development
Performance reporting
Shipping coordination
Teamwork and Collaboration
Languages
Turkish
Native language
Serbian
Proficient
C2
Bulgarian
Intermediate
B1
Croatian
Advanced
C1
English
Intermediate
B1
Russian
Upper intermediate
B2
Polish
Advanced
C1
Interests
Languages, Travel,Sports,Marketing
Timeline
Export Sales Executive
Oynurden Chemistry
03.2023 - Current
Sales Supervisor
Oynurden Chemical
02.2022 - Current
Export Specialist
Oynurden Chemistry
02.2017 - Current
BBA - Business Administration And Management
Istanbul Universty
04.2001 -