MURAT TALAT KAYHAN
Kadıköy
Overview
15
15
years of professional experience
23
23
Certifications
1
1
Language
Work History
Strategic Account Manager Customers Group Sale Manager
Türk Telekomünikasyon A.Ş
08.2024 - Current
- Manage and expand the portfolio of strategic corporate customers, contributing to company revenue and growth objectives
- Develop annual account plans, sales targets, and profitability strategies for key clients
- Build and maintain strong, long-term relationships with C-level executives and decision makers
- Lead end-to-end management of sales, proposals, contracts, and pricing processes
- Identify and execute cross-selling, upselling, and new business opportunities within existing accounts
- Drive customer satisfaction and loyalty through proactive post-sales support and engagement
- Conduct market, competitor, and customer analyses to generate strategic insights
- Collaborate closely with internal teams (product, marketing, finance, operations) to deliver tailored solutions
- Provide senior management with regular sales performance, pipeline, and risk/opportunity reports
- Develop and implement revenue-enhancing campaigns, joint projects, and strategic partnerships
- Managed Annual Revenue : 9 MIO TL
- Number of Managed Strategic Customer : 95 Corporate Customer
Large Account Customers Group Sale Manager
Türk Telekomünikasyon A.Ş
08.2015 - 08.2024
- Planning visits to Closed Portfolio corporate customers and performing customer visits
- Carrying out sales development and sales activities to add new customers to the corporate customer portfolio. (customer contact, proposal preparation, contract negotiation etc.)
- Implementation of corporate projects on the customer side to increase customer satisfaction and company profitability
- Preparation of reports and presentations related to sales processes
- Providing the necessary customer and field information to the relevant units for the development of company performance targets
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare forecast reports by key account metrics and make strategic planning
- Managed Annual Revenue : 9 MIO TL
- Number of Managed Corporate Customer : 95 Corporate Customer
Large Account Customers Group Sale Manager
Enerjisa Elektrik Enerjisi Toptan Satış A.Ş
02.2015 - 08.2015
- Planning visits to Closed Portfolio corporate customers and performing customer visits
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Carrying out sales development and sales activities to add new customers to the corporate customer portfolio. (customer contact, proposal preparation, contract negotiation etc.)
- Implementation of corporate projects on the customer side to increase customer satisfaction and company profitability
- Preparation of reports and presentations related to sales processes
- Providing the necessary customer and field information to the relevant units for the development of company performance targets
- Produce creative solutions for sales development
Corporate Account Manager
Turkcell İletişim Hizmetleri A.Ş.
06.2012 - 02.2015
- Management of corporate customers in Gaziosmanpaşa, Küçükçekmece and Esenler districts
- Structuring business processes according to customer-oriented approach
- Meeting the demands of the customers and solving their problems
- Determining the needs and expectations of the customers served
- Providing consultancy services to customers on sector and technological issues
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Managed Annual Revenue : 4 MIO TL
- Number of Managed Corporate Customer : 180 Corporate Customer
Consumer & Corporate Customer Manager
Kariyer.Net Elektronik Yayıncılık A.Ş
07.2010 - 06.2012
- Playing an active role in sales and after-sales services of potential and existing customers
- To identify the needs of potential and existing customers in the recruitment processes
- To carry out sales activities in line with the determined targets
- Pro-actively following the changing needs of customers and offering the most appropriate solutions
- Establishing long-term relationships with customers.
Education
Mining Engineering
Eskişehir Osmangazi University
Eskişehir01.2009
Science, Math
İstek Vakfı Özel Bilge Kağan Lisesi
İstanbul01.2001
Skills
MS Office – Advanced
Certification
KSO Full House & Data Center - Türk Telekom Akademi
Interests
Technologic Devices, Automobiles, Fishing, Travelling, Photography
Timeline
Strategic Account Manager Customers Group Sale Manager
Türk Telekomünikasyon A.Ş
08.2024 - Current
Large Account Customers Group Sale Manager
Türk Telekomünikasyon A.Ş
08.2015 - 08.2024
Large Account Customers Group Sale Manager
Enerjisa Elektrik Enerjisi Toptan Satış A.Ş
02.2015 - 08.2015
Corporate Account Manager
Turkcell İletişim Hizmetleri A.Ş.
06.2012 - 02.2015
Consumer & Corporate Customer Manager
Kariyer.Net Elektronik Yayıncılık A.Ş
07.2010 - 06.2012
Science, Math
İstek Vakfı Özel Bilge Kağan Lisesi
Mining Engineering
Eskişehir Osmangazi University