Burchin Ulusoy
İstanbul
Overview
3
3
Languages
2
2
years of professional experience
Work History
International Project Provider
De-so Architecture
İstanbul / Working World wide
03.2026 - Current
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
Call Center
Berlin Motors
İstanbul
03.2025 - 12.2025
- Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.
- Advised customers on product range, price, delivery, warranties and product use.
- Identified issues, analysed information and provided solutions to problems.
- Responded promptly to emergency calls, assessing situations quickly to determine best response actions.
Sales Consultant
Hafez Real Estate
Istanbul, Istanbul / Dubai
11.2024 - 02.2025
- Delivered customer service by promptly addressing queries and concerns, enhancing client satisfaction.
- Assisted clients in leasing residential and commercial properties, providing guidance to facilitate smooth transactions.
- Guided home buyers, sellers and renters through property transactions, ensuring clarity and understanding throughout the process.
Sales Consultant
Lova Real Estate
Istanbul
08.2024 - 09.2024
- Dealt with nuisance issues impacting tenant happiness and occupancy rates.
- Communicated with owners regarding home and loan status.
Education
High School - English Language and Literature
Open High School
Ankara, 062023
Skills
- Client management
- Project coordination
- Sales planning
- Microsoft Word
- Team collaboration
- Communication skills
- Active listening
Languages
English
Advanced
C1
Bulgarian
Elementary
A2
Turkish
Proficient
C2
Custom
- Meeting new cultures
- Travelling
- Learning Languages
Timeline
International Project Provider
De-so Architecture
03.2026 - Current
Call Center
Berlin Motors
03.2025 - 12.2025
Sales Consultant
Hafez Real Estate
11.2024 - 02.2025
Sales Consultant
Lova Real Estate
08.2024 - 09.2024
High School - English Language and Literature
Open High School