Fine Arts
Burak Oguz Ozgul
Advisor
Summary
I'd worked in art galleries and art exhibitions in an organization team for almost two years. After I finished my degree, I lived in Dublin for language education and I worked various jobs such as receptionist, office assistant. After that I decided to use my communication skills in my professional life thanks to my old job experiences. I'm highly motivated and energetic for new job opportunies which I can use my soft skills such as understanding, being patient, being good at communicate with people.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Office Assistant
Drury Court Hotel
Dublin
02.2022 - 10.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Verified accuracy of business records by consistently updating customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Costumer Service Frontline Advisor
DHL Express
Istanbul
07.2021 - 01.2022
- Exceeded goals through effective task prioritization and great work ethic.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assisted costumers with a warm and professional attitude in English and Turkish language.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Selling Dhl Express services such as insurance and GoGreen.
Costumer Service Specialist
Getir
Istanbul
01.2021 - 06.2021
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Maintained and managed customer files and databases.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Recorded product or service failure complaints and notified appropriate departments.
Curatorial Assistant
Esmer Erdem Design Connection
Istanbul
01.2017 - 09.2017
- Photographed and catalogued diverse works to prepare for upcoming exhibitions.
- Monitored inventory of gallery operations supplies and replenished items to maintain required stock.
- Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
- Developed gallery operations, customer service and marketing skills to enhance gallery management knowledge.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-to-day duties accurately and efficiently.
Education
Bachelor of Arts - Art Management And Cultural Studies
09.2015 - 06.2020
Language School Proficiency - English Language
01.2022 - 10.2022
Skills
Project planning
Interests
Cinema
Yoga
Exhibitions
Policy
Cats
Literature
Timeline
Office Assistant - Drury Court Hotel
02.2022 - 10.2022
IBAT COLLAGE - Language School Proficiency, English Language
01.2022 - 10.2022
Costumer Service Frontline Advisor - DHL Express
07.2021 - 01.2022
Costumer Service Specialist - Getir
01.2021 - 06.2021
Curatorial Assistant - Esmer Erdem Design Connection
01.2017 - 09.2017
YILDIZ TECHNICAL UNIVERSITY - Bachelor of Arts, Art Management And Cultural Studies
09.2015 - 06.2020