Fine Arts
Burak Oguz Ozgul
Advisor
Summary
I'd worked in art galleries and art exhibitions in an organization team for almost two years. After I finished my degree, I lived in Dublin for language education and I worked various jobs such as receptionist, office assistant. After that I decided to use my communication skills in my professional life thanks to my old job experiences. I'm highly motivated and energetic for new job opportunies which I can use my soft skills such as understanding, being patient, being good at communicate with people.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Office Assistant
Drury Court Hotel
Dublin
02.2022 - 10.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Verified accuracy of business records by consistently updating customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Costumer Service Frontline Advisor
DHL Express
Istanbul
07.2021 - 01.2022
- Exceeded goals through effective task prioritization and great work ethic.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assisted costumers with a warm and professional attitude in English and Turkish language.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Selling Dhl Express services such as insurance and GoGreen.
Costumer Service Specialist
Getir
Istanbul
01.2021 - 06.2021
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Maintained and managed customer files and databases.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Recorded product or service failure complaints and notified appropriate departments.
Curatorial Assistant
Esmer Erdem Design Connection
Istanbul
01.2017 - 09.2017
- Photographed and catalogued diverse works to prepare for upcoming exhibitions.
- Monitored inventory of gallery operations supplies and replenished items to maintain required stock.
- Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
- Developed gallery operations, customer service and marketing skills to enhance gallery management knowledge.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-to-day duties accurately and efficiently.
Education
Bachelor of Arts - Art Management And Cultural Studies
09.2015 - 06.2020
Language School Proficiency - English Language
01.2022 - 10.2022
Skills
Project planning
Administrative support
Filing and data archiving
Invoice Processing
Project Management
Team Bonding
Relationship building
Compliance requirements
Special education
Interests
Cinema
Yoga
Exhibitions
Policy
Cats
Literature
Timeline
Office Assistant - Drury Court Hotel
02.2022 - 10.2022
IBAT COLLAGE - Language School Proficiency, English Language
01.2022 - 10.2022
Costumer Service Frontline Advisor - DHL Express
07.2021 - 01.2022
Costumer Service Specialist - Getir
01.2021 - 06.2021
Curatorial Assistant - Esmer Erdem Design Connection
01.2017 - 09.2017
YILDIZ TECHNICAL UNIVERSITY - Bachelor of Arts, Art Management And Cultural Studies
09.2015 - 06.2020