Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
OperationsManager
Burak KARAGOZOGLU

Burak KARAGOZOGLU

Des Moines/Iowa

Summary

Accomplished SAP SD and Microsoft Dynamics AX Consultant with a proven track record at NTT Data and other leading firms. Expert in SAP implementation and business process analysis, I have significantly enhanced client operations and customer relationship management. Known for masterful problem-solving and effective user training, I consistently deliver projects that exceed expectations.

Overview

4
4
years of professional experience

Work History

SAP SD Consultant

NTT Data
01.2024 - 11.2024
  • Traveled to client locations to implement SAP solutions.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
  • Documented and maintained technical specifications for SAP applications.
  • Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs

Microsoft Dynamics AX Consultant

AGC Software Company
08.2023 - 01.2024


  • Conducting system analysis and identifying customer needs, identifying development/software needs where Microsoft Dynamics AX falls short as a result of this analysis, modeling them on Microsoft Dynamics AX, designing and testing the developments developed with the software developer, providing training and support to users.

SAP EWM & SD Consultant

Golive Software and IT Consulting
01.2021 - 08.2023
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.

Microsoft Dynamics AX Consultant

Etg Consulting Services
06.2020 - 01.2021
  • Conducting system analysis and identifying customer needs, identifying development/software needs where Microsoft Dynamics AX falls short as a result of this analysis, modeling them on Microsoft Dynamics AX, designing and testing the developments developed with the software developer, providing training and support to users.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Bachelor of Science - Translation Studies

Sakarya University
Sakarya, Turkiye
06-2018

Skills

  • Sales order management
  • Master Data Management
  • Business Process Analysis
  • Performance Testing
  • SAP implementation
  • S/4 HANA
  • User Training
  • Customer Relationship Management (CRM)
  • Software planning

Additional Information

SAP Project Experiences


Customer: TAT, Istanbul, Turkey

Duration: 3 Months

Industry: Food

Project Description: SD Project

Role: SD Consultant


Customer: Sisecam, Istanbul, Turkey

Duration: 9 Months

Industry: Glass

Project Description: S4Hana Project

Role: SD Consultant


Customer: Teknosa, Istanbul, Turkey

Duration: 11 Months

Industry: Technology

Project Description: S4Hana Project

Role: SD Consultant


Customer: Kutahya Porcelain, Kutahya, Turkey

Duration: 3 Months

Industry: Ceramic,Porcelain

Project Description: S4Hana Project

Role: SD Consultant


Customer: Veyseloglu, Baku, Azerbaijan

Duration: 6 Months

Industry: Food

Project Description: S4Hana Project

Role: EWM Consultant


Customer: Modern Karton, Tekirdag, Turkey

Duration: 6 Months

Industry: Paper

Project Description: EWM Project

Role: EWM Consultant


Customer: Oedas, Eskisehir, Turkey

Duration: 3 Months

Industry: Electric

Project Description: EWM Project

Role: EWM Consultant


Customer: Aselsan, Konya, Turkey

Duration: 3 Months

Industry: Defense Industry

Project Description: EWM Project

Role: EWM Consultant


Languages

Turkish
Native language
English
Upper intermediate
B2
German
Elementary
A2
Russian
Beginner
A1

Timeline

SAP SD Consultant

NTT Data
01.2024 - 11.2024

Microsoft Dynamics AX Consultant

AGC Software Company
08.2023 - 01.2024

SAP EWM & SD Consultant

Golive Software and IT Consulting
01.2021 - 08.2023

Microsoft Dynamics AX Consultant

Etg Consulting Services
06.2020 - 01.2021

Bachelor of Science - Translation Studies

Sakarya University
Burak KARAGOZOGLU