Burak KARAGOZOGLU
Des Moines/Iowa
Summary
Accomplished SAP SD and Microsoft Dynamics AX Consultant with a proven track record at NTT Data and other leading firms. Expert in SAP implementation and business process analysis, I have significantly enhanced client operations and customer relationship management. Known for masterful problem-solving and effective user training, I consistently deliver projects that exceed expectations.
Overview
4
4
years of professional experience
Work History
SAP SD Consultant
NTT Data
01.2024 - 11.2024
- Traveled to client locations to implement SAP solutions.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
- Documented and maintained technical specifications for SAP applications.
- Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
Microsoft Dynamics AX Consultant
AGC Software Company
08.2023 - 01.2024
- Conducting system analysis and identifying customer needs, identifying development/software needs where Microsoft Dynamics AX falls short as a result of this analysis, modeling them on Microsoft Dynamics AX, designing and testing the developments developed with the software developer, providing training and support to users.
SAP EWM & SD Consultant
Golive Software and IT Consulting
01.2021 - 08.2023
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
Microsoft Dynamics AX Consultant
Etg Consulting Services
06.2020 - 01.2021
- Conducting system analysis and identifying customer needs, identifying development/software needs where Microsoft Dynamics AX falls short as a result of this analysis, modeling them on Microsoft Dynamics AX, designing and testing the developments developed with the software developer, providing training and support to users.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Translation Studies
Sakarya University
Sakarya, Turkiye06-2018
Skills
- Sales order management
- Master Data Management
- Business Process Analysis
- Performance Testing
- SAP implementation
- S/4 HANA
- User Training
- Customer Relationship Management (CRM)
- Software planning
Additional Information
SAP Project Experiences
Customer: TAT, Istanbul, Turkey
Duration: 3 Months
Industry: Food
Project Description: SD Project
Role: SD Consultant
Customer: Sisecam, Istanbul, Turkey
Duration: 9 Months
Industry: Glass
Project Description: S4Hana Project
Role: SD Consultant
Customer: Teknosa, Istanbul, Turkey
Duration: 11 Months
Industry: Technology
Project Description: S4Hana Project
Role: SD Consultant
Customer: Kutahya Porcelain, Kutahya, Turkey
Duration: 3 Months
Industry: Ceramic,Porcelain
Project Description: S4Hana Project
Role: SD Consultant
Customer: Veyseloglu, Baku, Azerbaijan
Duration: 6 Months
Industry: Food
Project Description: S4Hana Project
Role: EWM Consultant
Customer: Modern Karton, Tekirdag, Turkey
Duration: 6 Months
Industry: Paper
Project Description: EWM Project
Role: EWM Consultant
Customer: Oedas, Eskisehir, Turkey
Duration: 3 Months
Industry: Electric
Project Description: EWM Project
Role: EWM Consultant
Customer: Aselsan, Konya, Turkey
Duration: 3 Months
Industry: Defense Industry
Project Description: EWM Project
Role: EWM Consultant
Languages
Turkish
Native language
English
Upper intermediate
B2
German
Elementary
A2
Russian
Beginner
A1
Timeline
SAP SD Consultant
NTT Data
01.2024 - 11.2024
Microsoft Dynamics AX Consultant
AGC Software Company
08.2023 - 01.2024
SAP EWM & SD Consultant
Golive Software and IT Consulting
01.2021 - 08.2023
Microsoft Dynamics AX Consultant
Etg Consulting Services
06.2020 - 01.2021
Bachelor of Science - Translation Studies
Sakarya University