Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Languages
Timeline
Generic

Burak Dogan

Summary

Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in a Private Hospital. Successfully served in varied positions such as human resources, financial management, public relations, and patient services. Developed and led productive and efficient office staff, contributing to high-volume medical practices with exceptional managerial skills.

Overview

11
11
years of professional experience

Work History

Healthcare Manager

Nigde Ozel Hayat Hastanesi-Private Hayat Hospital
09.2012 - Current
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Managed budgets and financials, ensuring fiscal responsibility and optimal use of resources within the department.
  • Oversaw regulatory compliance initiatives, maintaining a safe environment for patients and staff members alike.
  • Optimized patient flow processes to decrease wait times and improve overall patient experience.
  • Collaborated with interdisciplinary teams to optimize patient care plans and ensure desired outcomes were achieved.
  • Championed initiatives focused on improving staff morale, resulting in enhanced productivity and job satisfaction among team members.
  • Improved patient satisfaction by implementing efficient healthcare management processes and procedures.
  • Developed policies and procedures aligned with organizational goals while prioritizing patient-centered care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Negotiated contracts with vendors to secure essential equipment at competitive prices, reducing expenses without compromising on quality or performance standards.
  • Reduced operational costs through the implementation of cost-effective strategies and resource allocation.
  • Enhanced quality of care by establishing and monitoring performance metrics for staff members.
  • Oversaw facility expansion projects, ensuring timely completion within budget constraints.
  • Negotiated contracts with vendors and suppliers, securing optimal pricing for necessary resources without compromising quality or service levels.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

Education

Master of Arts - Global Politics And International Relations

University of Macerata
Macerata-Italy
09.2020

Bachelor of Science - Business Administration

University Of Nigde
Niğde, Turkey
06.2016

Erasmus Programme - Business Administration

University of Pannonia
Vezsprem-Hungary
09.2015

Language School - Academical English, Business English

Els Language Schools
Usa-New York
09.2014

Skills

  • Financial Management
  • Strategic Planning
  • Quality Improvement
  • Data Analysis
  • Technology Integration
  • Process Improvement
  • Policy Development
  • Public Relations
  • Problem Solving
  • Organizational Skills
  • Change Management
  • Human Resources
  • Project Management

Additional Information

I actively served in various roles at Nigde Private Hayat Hospital, owned by my family, located in the same city as my university, starting from my first year of university in 2012. During this time, I played a leading role in making all the problematic processes of the hospital more efficient. I have never held a fixed position within the hospital; whenever needed, I had the opportunity to work in departments such as financial planning, human resources, public relations, and procurement. I developed myself in these areas. Perhaps that's why I never had a dedicated office in the hospital until this year. Due to my curious nature, I tried to learn everything I could in the field where I worked. I doubt that any other Private Hospital Manager knows how to change the cold head part of an MRI machine like I do.

The most significant turning point in my professional life was the Physiotherapy Hospital investment in the Ciftehan thermal region, which I managed from start to finish in 2018. Unfortunately, it ended in failure despite being certified by international organizations. During this period, I was continuing my Master's Program at Macerata University.Due to strategic planning errors we made, the financial structure of our existing hospital deteriorated, and we came close to the brink of bankruptcy. Thanks to the efforts exerted since 2018, we have now become the most comprehensive hospital in the region. Currently, we have 30 doctors and 180 staff members in our institution. Interestingly, some patients from the capital, Ankara, even prefer our hospital for treatment.


Languages

Turkish, Kurdish
Native language
English
Advanced
C1
Italian
Beginner
A1

Timeline

Healthcare Manager

Nigde Ozel Hayat Hastanesi-Private Hayat Hospital
09.2012 - Current

Master of Arts - Global Politics And International Relations

University of Macerata

Bachelor of Science - Business Administration

University Of Nigde

Erasmus Programme - Business Administration

University of Pannonia

Language School - Academical English, Business English

Els Language Schools
Burak Dogan