

With a proven track record at Antalya B&B Hotel, I've honed my expertise in hotel management and guest services management, significantly enhancing guest satisfaction. My strategic approach to sales and marketing, combined with a keen focus on optimizing guest experiences, has propelled operational efficiency and service excellence in the hospitality industry.
As an accomplished hotel operator exploring new career opportunities, I have effectively overseen comprehensive hotel operations. My focus has been on developing successful strategies for sales and enhancing guest relations, resulting in significant knowledge and skills acquisition that have greatly influenced my professional journey.
My experience as an Airbnb host has provided me with opportunities to closely observe guest relations, conduct thorough analysis, and implement significant improvements. Through meticulous analysis of guest feedback, I have enhanced guest satisfaction and optimized operational efficiency. These experiences have strengthened my ability to manage customer relationships effectively and drive continuous improvement in hospitality services.
I worked as a front office manager in my previous role, where I had the opportunity to successfully manage the daily operations of the hotel. During this time, I gained valuable insights into sales and marketing strategies with online travel agencies, which I was able to implement effectively. These experiences have strengthened my current ability to apply knowledge and skills, particularly in enhancing guest satisfaction and optimizing operational efficiency.
Hotel management
Sales and marketing
Office and staff streamlining
Guest accommodations
Guest services management
Guest experiences