Büşra Saygaz
Logistics, Business Development And AI Processes
İzmir
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
13
13
Certifications
2
2
Languages
Work History
Business Development and AI Processes
Trukker Technology
07.2024 - Current
- Developing projects in Business Development and AI Process processes by working with the IT and AI team in Global and connected to Global.
- Conducting analyses to optimize the use of labor, time and resources
- Performance measurement and monitoring with KPIs (key performance indicators)
- Monitoring and improving existing processes by integrating them with AI
- Taking an active role in process development and improvement projects.
- Coordinate with operations, sales, sales support to ensure project follow-up and prepare standard operating procedures (SOP) for business processes.
- To follow the processes carried out by the operation and provide vehicle supply analysis and order increase improvement
- Creating a roadmap by clarifying the needs and goals of AI Projects.
- Ensuring the smooth progress of data collection, cleaning and processing processes.
- Coordinating the training, testing and deployment steps of our AI projects.
- Provide regular reports on project progress to senior management.
- Establish transparent communication between operations, sales and sales support and manage expectations.
- To check that the AI models developed are accurate, functional and meet business requirements.
Export- Import Sales and Operation Specialist
Ankapark Dizayn
07.2023 - 04.2024
- Conducted detailed market research to identify and evaluate potential customers in international markets.
- Created comprehensive customer reports including key data and insights, and presented findings to senior management.
- Initiated first contact with prospective clients via email and followed up with phone calls to gather detailed business information and establish relationships.
- Collaborated with pricing, production, and design teams to develop competitive and customer-specific product offers.
- Prepared and presented tailored sales proposals and quotations in a professional and timely m
- Ensured customer requirements were communicated clearly across departments and that all specifications were met during the production process
- Monitored incoming customer requests and maintained accurate reporting on inquiries, quotations, and sales activities.
- Analyzed each customer request in detail to prepare cost-effective and strategic pricing proposals.
- Managed freight cost optimization under EXW (Ex Works) terms by obtaining quotations from multiple freight forwarders and selecting the most suitable option.
- Supervised export documentation, including invoice, packing list, and transport documents, ensuring accuracy and compliance prior to dispatch.
- Tracked shipments post-dispatch, followed up on international deliveries, and ensured successful final delivery to end customers.
Partner Service Agency, Operation Specialist
Ekol Logistics Indistury 4.0
08.2022 - 07.2023
- Managed international overland transport operations, including load tracking, document control, and coordination with overseas agencies.
- Planned loads and coordinated truck requests, ensuring timely dispatch and delivery.
- Communicated continuously with customers and agents to maintain service quality and customer satisfaction.
- Prepared spot offers, monitored orders, and ensured smooth operational flow.
- Collaborated with the internal Control Tower and foreign agents for seamless logistics management.
- Verified export documentation compliance and supported process improvements through cross-departmental experience.
- Load planning and disposition
- To deal with truck requests for the loads I have planned and to follow all from start to finish
Logistics Operations and Planning Assistant
TY Freight Solutions
11.2021 - 05.2022
- Prepared and communicated booking confirmations to customers using agents' booking systems.
- Maintained effective communication with customers regarding FTL and LTL transportation methods to ensure seamless logistics flow.
- Assisted in the preparation of Bill of Lading and Seawaybill by providing accurate end-of-operation information.
- Conducted in-container planning through precise CBM calculations and coordinated container control activities with port authorities, agents, and customers.
- Developed and issued line instructions and relevant operational information to agents.
- Provided timely ETA updates by monitoring vessel movements.
- Performed freight research and cost analysis for in-port transportation services.
- Verified container loads post-unloading to ensure shipment accuracy and compliance.
- Established freight pricing and coordinated vehicle allocation for cargo shipments.
- Managed and strengthened customer and agency relations across seaway and land transportation operations.
E- Commerce Planning Assistant
Ticimax
02.2022 - 06.2022
- Working in partnership with Atasan Global- B2B Yenitoptanı company
- Logging in and checking product information on sites such as Trendyol, Amazon, eBay, hepsiburada, wish
- Ensuring stock and warehouse controls of products
- Customer feedback and satisfaction control
- Attracting and organizing data analysis in data on websites
- Keeping reports of new firm agreements
Foreign Trade Long Term Intern
Ug Customs Brokerage
06.2021 - 10.2021
- Prepared and reviewed invoices, shipping documents, and customs declarations for multimodal transportation including overland, air, sea, and rail.
- Oversaw the preparation of import and export documentation, such as commercial invoices and packing lists, ensuring accuracy and compliance.
- Liaised effectively with logistics service providers and customer representatives to verify and certify cargo documentation.
- Conducted detailed verification of invoices and shipping paperwork in coordination with customs declaration authorities, maintaining adherence to company standards.
- Acquired expertise in drafting customs declarations for various cargo types, ensuring regulatory compliance and timely clearan
Editor
Lojistikbilimi.com
08.2020 - 08.2023
- Opening abroad with the title of the whole subject, department and major branch of the Logistics Sector and Customs write articles about the English - Turkish sector for our readers
Education
A-Levels - Civil Avation Managment
Anadolu University
International Logistics and Transportation -
Aydın Adnan Menderes University
Skills
- Microsoft Office Programs
- SPSS
- Supply Chain Management
- Logistics Data Analysis
- Inventory Management
- Teamwork
- SAP
- R Program
- Problem Solving
- Strategic Planning
Personal Information
- Date of birth: 07/20/99
- Gender: Female
- Driving Licence: International Valid Maritime Licence
linkedin.com/in/büşra-saygaz-5aa206172
Certification
International Valid Maritime Licence, 04/01/19
References
Yesim Turgay- Head Of Human Resource EMAAR Turkey, Ph: 0532 625 8694- yturgayy@gmail.com
Nevra Lüleli- Customer Managment and Bussiness Develeopment Manager- nevra.luleli@trukker.com- Ph: 0544 644 7547
Timeline
Business Development and AI Processes
Trukker Technology
07.2024 - Current
Export- Import Sales and Operation Specialist
Ankapark Dizayn
07.2023 - 04.2024
Partner Service Agency, Operation Specialist
Ekol Logistics Indistury 4.0
08.2022 - 07.2023
E- Commerce Planning Assistant
Ticimax
02.2022 - 06.2022
Logistics Operations and Planning Assistant
TY Freight Solutions
11.2021 - 05.2022
Foreign Trade Long Term Intern
Ug Customs Brokerage
06.2021 - 10.2021
Editor
Lojistikbilimi.com
08.2020 - 08.2023
A-Levels - Civil Avation Managment
Anadolu University
International Logistics and Transportation -
Aydın Adnan Menderes University