Büşra Keklik
Operations Assistant
İstanbul
Summary
I am a fast learner, responsible, and constantly focused on personal development. I carry out my tasks in a disciplined manner, excel in time and crisis management, and always strive to achieve the best results. I aim to contribute to teamwork and effectively position myself in the business world by continuously progressing in my career with ambitious goals.
Overview
5
5
years of professional experience
3
3
Certifications
1
1
Language
Work History
Customer Service Representative
Garanti Bbva
02.2022 - 04.2023
- For one year, I responded to every incoming call and fulfilled customer requests as part of the inbound sales team. I also took on responsibilities in sales and recovery during a three-month period in retention.
Operations Executive
Tom Bank
06.2023 - Current
- My role involves digital onboarding; however, since the bank has not initiated the start, we acquired customers without onboarding. Currently, I also provide support for Paybank operations, fraud, and supply financing.
Intern
İş Bankası
01.2019 - 01.2020
- I completed my high school internship in the operations unit.
Education
Computerized Accounting -
İto Anadou Ticaret Meslek Lisesi
istanbul, MaltepeHuman Resources And Management -
Anadolu Üniversitesi
Skills
Corporate
Certification
Basic principles of interest-free banking
Personal Information
- Place of Birth: Kartal
- Date of Birth: 07/15/98
- Gender: Kadın
- Marital Status: Bekar
Personal Traits
- Renmeye açık
- Kararlı
- Kendine güven
- Liderlik
- Düzenli
References
- Arif Akbal, Tom Bank, 5071210850, arifakball@gmail.com
- Gülsüm Bayram, Garanti Bbva, 5458441414, gulsumbayramm@icloud.com
Timeline
Operations Executive
Tom Bank
06.2023 - Current
Customer Service Representative
Garanti Bbva
02.2022 - 04.2023
Intern
İş Bankası
01.2019 - 01.2020
Computerized Accounting -
İto Anadou Ticaret Meslek Lisesi
Human Resources And Management -
Anadolu Üniversitesi