Word exel , Power point
Bohdan Kadian
Dancer / Cruise Staff
Kiev
Summary
Dedicated crew member , with experience 10 years in hospitality and guest services. Hard worker, genuine, team player. Determined, willing to learn and grow. Have good leader skills . Fluent in English.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Cruise Staff /Dance Captain
Oceania Cruises
05.2022 - Current
- Lead dance team by example.
- Socializing with guests regularly, both during scheduled shifts and informally.
- Hosting BINGO , Team TRIVIA .
- Manning guest library.
- Teaching guests Dance Classes.
- Greeting and De-greeting Doors at the theatre/show lounge, and on embark days.
- Studied and replaced ACD position .
- Been in charge of taking care of the dance costumes and their neat appearance.
- Hosted karaoke, dinners with guests .
- Assisted and guide in guests tours excursions.
- Assisted guests on immigration days.
- Assisted at the reception desk.
Dancer
Crystal Cruises
03.2019 - 03.2022
- Assisted with the receipt and return of books.
- Hosted dinner with guests.
- Greeted guests and answered their questions.
- Danced and did new numbers.
- Did everything possible to make guests feel at home.
- I was a barista and i learn how to make coffee, when the company went bankrupt.
Dancer
Princess Cruises
04.2017 - 01.2019
- Resolved customer disputes quickly and professionally, maintaining high standards of guest service.
- Delivered outstanding guest service.
Dancer
Costa Cruise Lines
10.2016 - 02.2017
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
- Ensured a safe and secure environment for both guests and staff by enforcing established safety procedures and protocols at all times.
Dance Captain
MSC Crociere
01.2015 - 08.2016
- Developed strong team dynamics through effective communication and leadership skills, resulting in seamless performances.
- Kept team properly spaces and positioned during numbers.
- Exhibited high energy and professionalism when dealing with guests and staff.
- Provided excellent customer care by responding to requests, and complains.
Dancer
Seans Organization Dance Company
02.2014 - 11.2014
- Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
- Maintained a professional attitude and work ethic during long rehearsals and performances.
Education
Ballet Dancer - Dance
Virsky Dance Company
Kiev 09-2014
Ballet Dancer - Dance
Hadyatsky College of Culture
Hadyach09-2012
Skills
Leadership qualities
Customer support
Customer relations skills
Project assistance
Problem-solving
Team collaboration
Software
Timeline
Cruise Staff /Dance Captain
Oceania Cruises
05.2022 - Current
Dancer
Crystal Cruises
03.2019 - 03.2022
Dancer
Princess Cruises
04.2017 - 01.2019
Dancer
Costa Cruise Lines
10.2016 - 02.2017
Dance Captain
MSC Crociere
01.2015 - 08.2016
Dancer
Seans Organization Dance Company
02.2014 - 11.2014
Ballet Dancer - Dance
Virsky Dance Company
Ballet Dancer - Dance
Hadyatsky College of Culture