Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Achivements
Interests
Certification
Workshops
References
Timeline
RegisteredNurse
Birben Erözbek

Birben Erözbek

Sr. Regional Sales Specialist

Summary

Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Proactive and dedicated Salesperson and Regional Management with 9 years of sales experience. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Focused Regional Sales Representative leverages service-oriented and resourceful approach to meeting and exceeding demanding sales objectives. Excellent forecasting, problem-solving and relationship-management skills. Proven background in acquiring new customers through cold-calls, social marketing and traveling extensively throughout assigned region. . Develops and implements creative promotional plans to reach target customers and promote products. Excellent verbal and written communication, negotiation and multitasking skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure mid senior-level sales position. Ready to help team achieve company goals. Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
10
10
Certifications

Work History

Regional Sales Specialist

Cochlear Hearing Implant Solutions
7 2023 - Current
  • Responsible to achieve regional forecast objectives
  • Creating new accounts, determining new potential clinics
  • Supporting surgeries in hospital theatres
  • Coordinating regional surgeries end to end
  • Delivering product presentations in hospitals to ENT and audiology professionals
  • Identifying well known potential dealers to cooperate company as service partners to spot implant candidates
  • Following up competitive actions.
  • Supported the development of new marketing materials, including brochures, case studies, testimonials.
  • Enhanced customer satisfaction through prompt resolution of issues and regular communication.
  • Optimized territory coverage by regularly reviewing account assignments and reallocating resources as needed.
  • Developed and executed sales plans for consistent revenue growth in the region.
  • Maintained accurate records of all customer interactions using CRM software; provided data-driven insights into areas needing improvement.
  • Expanded market share by identifying new business opportunities and establishing strategic partnerships.
  • Nurtured long-term customer relationships through personalized follow-ups, resulting in repeat business opportunities.
  • Increased regional sales by implementing targeted marketing strategies and building strong relationships with key clients.

District Sales Executive & Team Leader

Gazi Endustri A.S
04.2022 - 06.2023
  • Maintain, update and improve sales dashboards for management teams.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Provide insights to sales leadership on high/mid/low performers, success drivers, and best practices
  • Develop financial models and reporting metrics to analyze sales performance.
  • Counterbalancing or exceeding targeted sales quotas and productivity standards.
  • Researching a new market, developing sales strategies, creating opportunities and plans to achieve sales and profit goals.
  • Managing all sales operations (DMO, Tenders and Direct Sales) in the area with five members of team and managing sub-dealer to private hospital channels and accounts.
  • Providing consistent and motivated leadership and direction to all staff and team members.
  • Develop a detailed working knowledge of all team projects and priorities; serve as backup for any teammate.
  • Stock-Inventory Management process which includes ordering, acquiring, storing, organizing and tracking.
  • Implementing ongoing training, motivation and development of sales associates and HCPs to ensure that sales and profits are effectively managed and maintained.
  • Receiving customer feedback and follow up.
  • Providing exceptional customer service to all customers on a daily basis.
  • Ensuring compliance with all company, state, and federal laws and regulations.
  • Delivered exceptional account management services, fostering long-term relationships with key clients and ensuring high levels of satisfaction.
  • Implemented effective territory management strategies, optimizing resource allocation for maximum impact on sales outcomes.

International Business Development Specialist

Gazi Group Companies
12.2021 - 04.2022
  • Analyzing Trade Economy in Africa Sierra Leone, Balkans and Eurasian Countries, identifying the deficiencies and needs in the health sector suitable for the region
  • To develop trade in the health sector in Eurasian Countries, making the necessary preparations to provide laboratory services, to cooperate with HCPs and companies in the country, meeting with public on the state channel
  • Total hospital building in the Balkans and Africa, Sierra Leone (construction feasibility, legislation and regulation, personnel employment, material supply and marketing advertising, etc.) management of all projects related to the entire hospital operations
  • By determining the appropriate needs with our product portfolio, participating in the tenders in the countries in the form of purchasing products and services
  • To follow up the tenders in Balkan States and preparing the tender dossier with the business partners there located by in coordination
  • Creating new distribution channels for the products or services, creating a market area and working on a project with particular brands.

Aegean, Mediterranean and Eastern Mediterranean Territory Representative, Product Specialist

Becton&Dickinson (BD)
06.2018 - 10.2020
  • Organizing and Conducting Product Trainings in the Hospitals
  • Assisting the HCPs during the operation to ensure the correct use of the product
  • Periodically organizing training presentations to keep healthcare professionals up-to-date
  • Finding effective conventions&symposium to attend, plan, organize and run product workshops, roadshow, webcast at abroad and inland with HCPs
  • Controlling and Managing Tenders
  • Offers to work and participate closely with affiliates
  • Preparation of technical specifications, management of recuperation and tender processes
  • Comparison of previous tender offers with competitor prices for new prices, completion of effective pricing processes
  • Customer Order & Stock-Inventory Management
  • To manage processes in a good teamwork with the logistics department, to follow the effective stock control and order management process
  • Preparation of all customer orders based on annual and quarterly quarterly sales forecasts
  • To inform and update affiliates about the order process.

Aegean Territory Representative

Dogsan Surgical Sutures
04.2016 - 06.2018
  • Working closely with organizations (subsidiaries) in the region, supporting HCP's in all matters related to the product and organizing and conducting product trainings regularly
  • Working closely with sub-dealers in the region, supporting professional healthcare professionals in all product-related arrangements and regularly organizing and conducting product trainings, workshops, and following up the events
  • Visiting healthcare professionals, purchasing and warehouse staffs regularly
  • Identifying hospital capacity, ICU, OR, decision makers, analyzing competitor product used, competitor comparison and product analysis, creating a sales and pricing report for product / price strategy
  • To manage the tender processes effectively, to prepare the specifications and objections, comparing the competitor price, follow them to create a scoreboard for tender.

Export Specialist

Goose Express
08.2013 - 12.2013
  • Customer relations managing
  • Preparing proformas
  • Coordinating, requesting offer from inland service, ocean transport, air freight and cross border rail transportation agencies
  • Preparing all export documents with custom consultancy
  • Following up all operation from shipper to reciever.

Education

Associate of Science - Foreign Trade (%50 Scholarship)

Yaşar University
Izmir
05.2010 - 05.2013

Laboratory and Veterinary Health -

Anadolu University
09.2020 - 04.2023

Skills

MS Office Programs

Languages

English
Deutsch

Personal Information

  • Place of Birth: Izmir
  • Date of Birth: 04/26/1992
  • Gender: Female
  • Driving License: B
  • Marital Status: Single

Achivements

1.5M TL sales agreement to an account that has been using a competitor product for 5 years (2022)

 EMEA HerniaU Platform Training Leading ‐ Becton Dickinson (2020)
1st of Sales Regional ‐ Doğsan Surgical Sutures (2018)
Turkey Sales Champion ‐ Doğsan Surgical Sutures (2017)

Provide free personal development trainings on social media platforms during the pandemic

Interests

Volunteering at the local humanitarian aid

Doing yoga with meditation and breath coaching to others

Latin dances attending at the weekends

Playing the piano in spare times

Sketch works

Attending cultural events, theatre, opera, ballet shows etc

Certification

CRM (Customer Relations Management)

Workshops

  • BD Way Of Selling 2.2 Based on Solutions Selling Principles
  • Belgium Abdominal Wall Reconstruction Workshop
  • Dubai EMA Hernia Training Hands On
  • BD Way Of Selling 2.2 Based on Solutions Selling Principles

References

  • Arif Ermez, Doğsan Surgical Sutures, Team Leader
  • Egemen Köse, Doğsan Surgical Sutures, Country Manager
  • Mohamed Khalifa, Becton&Dickinson (BD), EMEA Marketing Manager
  • Gürer Piker, Becton&Dickinson (BD) , Country Director
  • Yeliz Kanlıcalıoğlu, Becton&Dickinson (BD), Sales Manager
  • Çağrı Dal, Gazi Endustri A.Ş, Sales Manager
  • Doç.Dr. Ahmet Dolapoğlu, +Balıkesir University Medical Faculty, CVS, Head Physician
  • Dr. Erkan Güvenç, Uşak City Health Administrator Provincial Health Director
  • Dr. Nihat Bulandere, Uşak City Health Administrator, Head Physician
  • Prof.Dr. İbrahim Çukurova, Tepecik R&T, Head of the Department of ENT
  • Prof.Dr. Metin ERTEM, Istanbul University, Cerrahpasa Medical Faculty, GS Clinic Chief
  • Prof. Dr. Melih Paksoy, Istanbul Acıbadem Health Groups,GS
  • Prof. Dr. Erdinç Kamer, IKCU Ataturk R&T Hospital,GS Clinic Chief
  • Doç.Dr. Orçun Yalav, Adana Cukurova University Medical Faculty, GS Clinic Chief
  • Prof.Dr. Ömer Tetik, Celal Bayar University, Head of the Department of CVS
  • Prof.Dr. Levent Yılık, IKCU Ataturk R&T Hospital, CVS Clinic Chief



Timeline

District Sales Executive & Team Leader

Gazi Endustri A.S
04.2022 - 06.2023

International Business Development Specialist

Gazi Group Companies
12.2021 - 04.2022

Laboratory and Veterinary Health -

Anadolu University
09.2020 - 04.2023

Aegean, Mediterranean and Eastern Mediterranean Territory Representative, Product Specialist

Becton&Dickinson (BD)
06.2018 - 10.2020

Aegean Territory Representative

Dogsan Surgical Sutures
04.2016 - 06.2018

Export Specialist

Goose Express
08.2013 - 12.2013

Associate of Science - Foreign Trade (%50 Scholarship)

Yaşar University
05.2010 - 05.2013

Regional Sales Specialist

Cochlear Hearing Implant Solutions
7 2023 - Current
Birben ErözbekSr. Regional Sales Specialist