Bilal Alperen Ergun

• Assisted clients in identifying personal goals and developing actionable plans through counseling sessions.
• Conducted assessments to evaluate client needs and progress.
• Provided emotional support through active listening and empathetic communication.
• Facilitated group sessions to encourage peer support and community building.

• Conducted surveys and assessed results.

• Identifying personnel who has issues regarding substance abuse and suicidal thoughts and adapting to military.

• Monitored the personnel and intervened when necessary.

• Coordinated with the Military Doctor and the nursery.

• Managing and followed the documentation process of new recruits.

Planned and delivired training to 100 randked officers on 4 modules: Psychological Resilience, Psychological First Aid (PFA) and Crisis Intervention, Stress and Anger Management,Healthy Family Training

• I managed a team of 5 content writers to produce more than 35 written content pieces a year, resulting in a 25% increase in website traffic and a 30% increase in followers.
• Spear headed the launch of Science for work podcast along with the podcast director.
• Sourced guests and co-hosted podcast episodes with academics and senior leaders including C-Level executives from top firms such as Global Leader of Technology and Analytics from McKinsey & Co., Director of HR from Severn Trentwaters , Director of Research in Institute of Compensation Studies from Cornell University, TaeYoun Park, etc.
• Rolled out the pilot project we had with our partnership with Dortmund University and ESADE Barcelona HR and oversaw the process which resulted in 34 pieces by undergrad and graduate students.
• Oversaw written content production (end to end) and wrote, edited and published over a dozen of evidence based articles from international authors on matters of HR & psychology.
• Created over 50 infographics and visual content for the SFW website.
• Carried out outreach and onboarding

• Executed detailed data analysis on employee engagement reporting projects for top Fortune 500 companies in Turkey.
• • Created Reports for over 120 Excel Macro and PDF Master Files.
• Analyzed data sets to identify trends and insights for strategic decision-making.
• Assisted in the development and maintenance of dashboards for performance tracking.
• Collaborated with cross-functional teams to gather requirements for data reporting.
• Conducted data validation to ensure accuracy and reliability of reports.
• Produced monthly reports using advanced Excel spreadsheet functions.

• Created Reports of over 300 Excel Macro and PDF Master Files.

• Carried out data entry controls in employee engagement reports and provided solutions.

• Provided ad-hoc tailoring solutions to clients for their reports.

• Developed and maintained relationships with clients to enhance patient satisfaction and retention.
• Assisted in creating tailored treatment plans based on patient needs and preferences.
• Managed appointment scheduling and follow-up communications to optimize patient flow.
• Educated patients on procedures, recovery expectations, and post-operative care.
• Followed up with sales leads and converted them in to sales on Whatsapp Business.
• Sales closed between $10,000 - $20,000.
• Built and Managed Patient Data System and company, data system on Google Workspace and G Sheets.
• Reported Sales and Patient Statistics in the forms of piecharts and provided writing and translation services for medical reports and medical informational materials

• Analyzed client requirements to develop tailored consulting strategies.
• Collaborated with cross-functional teams to streamline project deliverables.
• Managed stakeholder communications to maintain project transparency.
• Implemented process improvements that increased operational efficiency.
• Carried out a rapid evidence assessment project on performance management where I scanned over 500 studies.
• Read, analyzed and appraised 35 different studies and extracted their information on Google Sheets.
• Ran descriptive and predictive data models projects with R on a sample collected from 16 organizations in Belgium on different measures of diversity metrics and reported my findings in an HTML and PDF report using R Markdown.

• Conducted candidate sourcing through various channels to identify potential hires and created a pipeline of over 2000 potential candidates for top companies in Türkiye.
• Conducted over 1000 preliminary interviews. • Assessed applicants' cognitive ability and English (for international roles).
• Facilitated interviews and assessments to evaluate candidate qualifications and fit. On average, 20 applicants are found and interviewed in a day.
• Conducted over 200 secondary (technical) interviews.
• Developed and maintained strong relationships with clients to understand hiring needs.
• Streamlined recruitment processes to enhance efficiency and reduce time-to-fill.

• Conducted literature reviews to support ongoing research projects and identify relevant findings.
• Assisted in data collection and analysis using statistical software to ensure research accuracy.
• Prepared detailed reports summarizing research findings and presenting conclusions effectively.
• Facilitated meetings and coordinated the team of interns in the workshops and presentations attended and projects delivered.
• Oversaw the translation of the research questionnaire from English to Turkish and it's application within a Turkish sample.
• Oversaw executing the process of gathering, arranging, correcting, analyzing data, and reporting projects with a team of 4 interns