Bihter Sert

Control and approval of architectural projects that will receive approval and license from the municipality, with the authority given by the Ministry of Environment and Urbanization.

• Design, production and sale of handmade decor items for baby and children's rooms from various online sales channels such as Instagram and Etsy
• Determining the right PR strategies, making influencer collaborations and online advertisements
• Aligned branding initiatives and sales strategies with client goals.
• Supported company goals through careful reinvestment of profits.
• Spearheaded revenue growth through sales, new and enhanced product development and new market penetration.
• Created vision and mission for company and kept employees focused on achieving both.

Control and approval of architectural projects that will receive approval and license from the municipality, with the authority given by the Ministry of Environment and Urbanization.

Pre-control of architectural projects that will receive approval and license from the municipality, with the authority given by the Ministry of Environment and Urbanization.

• Store manager at Vivense Adana, a furniture-dominated home and life e-commerce site, which also has stores in various cities of Turkey.
• Management of team, customer satisfaction, logistics and after-sales service processes of a store with a very busy customer and sales circulation.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Coached sales associates on product knowledge by using wide variety of training tools.
  

• Store manager at Vivense Gaziantep, a furniture-dominated home and life e-commerce site, which also has stores in various cities of Turkey.
• Management of team, customer satisfaction, logistics and after-sales service processes of a store with a very busy customer and sales circulation.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Coached sales associates on product knowledge by using wide variety of training tools.

• Completing all processes from kitchen furniture project stage to after-sales service in Eczacibasi Holding brand Intema. Execution of kitchen design and assembly processes in mass housing projects. Placement, sale, delivery operation and after-sales service of Vitra and Artema products, which are the other bathroom sanitary ware and ceramic floor covering brands in the Intema store, and the products of all other in-store brands.
• Established project goals to carry out directives of top management.
• Presented project information and status updates to customers and fielded concerns.
• Prepared, checked and coordinated documentation to support component design and application.

I worked as an interior designer in the Gaziantep store of Mudo Concept, one of Turkey's most important home and life brands.

Job description:
Directing the customers to the right products of the brand in line with their needs, making the project for them to better understand how the products will look in the space, presenting them to the customer and finally realizing the sale of the products.

• All design and construction processes of the Ab'bas Waffle Shop project, located in the Gaziantep, from the draft to the delivery of the venue, were successfully completed.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
• Built strong vendor relationships to facilitate favorable pricing on required materials.

• Realization of the project sale by continuing the entire design process from the sketch to the final drawing of a newly opened restaurant & patisserie concept place.
• Conducted research, gathered information from multiple sources and presented results.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

• Realization of the project sale by continuing the entire design process from the sketch to the final drawing of a newly opened Cafe Restaurant concept place.
• Conducted research, gathered information from multiple sources and presented results.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  

• All design and construction processes of the Klinik Park Oral and Dental Health Clinic, located in Gaziantep, from the draft to the delivery of the venue, were successfully completed.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
• Built strong vendor relationships to facilitate favorable pricing on required materials.

• Contracting the construction application of the MAC Cosmetics store located in Gaziantep Forum Shopping Mall, according to the project received from the company.
• Built strong vendor relationships to facilitate favorable pricing on required materials.

• All design and construction processes of the Fernando Guardi Cafe Restaurant project, located in the Gaziantep International Airport, from the draft to the delivery of the venue, were successfully completed.
• Obtained approval of concepts by submitting rough drafts to client.
• Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
• Built strong vendor relationships to facilitate favorable pricing on required materials.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.

• All design and construction processes of the Fernando Guardi Cafe Restaurant project, located in the shopping mall, from the draft to the delivery of the venue, were successfully completed.
• Obtained approval of concepts by submitting rough drafts to client.
• Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
• Built strong vendor relationships to facilitate favorable pricing on required materials.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.

• Following the Shopfront and suspended ceiling works of the shopping mall common areas, detail solution, application control, shopdrawing revisions, as-build drawing, progress payment and attachment preparation works at the potential construction company that undertakes the drywall works of FORUM Gaziantep Shopping Mall construction site.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Conducted research, gathered information from multiple sources and presented results.
• Used Microsoft Word and other software tools to create documents and other communications.

Drawing of ongoing architectural projects, contribution to the design process of new works, preparation of application projects for the municipality process. I worked in this position while I was a student.

Fine construction process control and in-office project drawing with Allplan at the apartment construction site in Istanbul, progress payment