Beytullah Oğuz Akgün
Opex Specialist
Istanbul,Turkey
Summary
Results-driven Opex Specialist at Loomis Armored with a strong foundation in quality assurance and data analysis. Enhanced customer satisfaction through effective problem-solving and improved operational efficiency using Lean and Six Sigma methodologies. Proficient in Excel and SQL, fostering collaboration across teams to achieve project goals and streamline workflows.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Opex Specialist
Loomis Armored
Istanbul, Turkey
01.2024 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Increased efficiency by automating routine tasks with software solutions.
- Business processes were improved using Lean Manufacturing and Six Sigma methodologies.
- Improvements made to CIT and CMS operations
- Measured and improved the effectiveness of processes using data analytics
Operations Engineer
AROTEK
Istanbul, Turkey
06.2020 - 12.2023
- Conducted root cause analysis for recurring issues, resulting in long-term solutions and improved system stability.
- Trained junior engineers on standard operating procedures, contributing to a knowledgeable and skilled workforce.
- Reduced downtime in production environments through proactive monitoring and timely issue resolution.
- Championed a culture of continuous learning and professional development among team members, constantly seeking opportunities for growth.
- Analyzing and improving production process and workflow, employee and space requirements, and equipment layout.
- Analyzing and improving supply chain process.
- Designing and developing new machines.
- Working with lean manufacturing principles.
Sales and Marketing Intern
Yıldız Demir Çelik
06.2019 - 07.2019
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Contacted prospective customers through phone calls and emails to develop business.
- Making a software project on sales forecasting.
- Informing the production department according to the data from the sales forecasts.
- Market analysis and research were conducted on the latest trends
Education
Bachelor of Science - Industrial Engineering
MEF University
Istanbul, Turkey 04.2001 -
High School Diploma -
Pertevniyal Highschool
Istanbul, Turkey 04.2001 -
Skills
Quality assurance
Team collaboration
Analytical thinking
Problem-solving
Excel
Power BI
SQL
Python
Decision-making
Data analysis
Certification
Python ile Makine Öğrenmesi
Timeline
Python ile Makine Öğrenmesi
05-2024
R ile Veri Bilimine Giriş
03-2024
Veri Bilimi için Python ve Tensorflow
03-2024
SQL
03-2024
Opex Specialist
Loomis Armored
01.2024 - Current
Lean Six Sigma Green Belt
09-2023
Operations Engineer
AROTEK
06.2020 - 12.2023
Sales and Marketing Intern
Yıldız Demir Çelik
06.2019 - 07.2019
Bachelor of Science - Industrial Engineering
MEF University
04.2001 -
High School Diploma -
Pertevniyal Highschool
04.2001 -