I have a strong desire to explore new things, constantly learn, and experience different places I enjoy being in dynamic environments and am not tied to one location, as I want to see the world, try new things, and meet diverse people Building connections and having many friends around me is important to me
BEXEJIT SHAMET
Customer Service Agent
Istanbul
Summary
My goal is to pursue a long-term career in the aviation industry, where I can combine my passion for travel and customer service. I aim to contribute to the success of a reputable airline as a crew member, ensuring an excellent passenger experience while continuously developing my skills in this dynamic field. I am committed to growing within the company and building a stable, fulfilling career in aviation.
Overview
3
3
years of professional experience
1
1
Certification
4
4
Languages
Work History
Customer Service Representative
MediaMarkt/Saturn
08.2023 - Current
As a Customer Service Representative at MediaMarkt/Saturn, I handle challenging customers daily, providing excellent support and resolving their issues effectively. My role also involves sales, offering tailored product recommendations, and informing customers about specific features to meet their needs.
Cabin Steward
Astoria Grande
05.2022 - 09.2022
As a crew member on Astoria Grande, I was responsible for ensuring smooth operations, maintaining safety protocols, and assisting with daily tasks on board. The role required strong teamwork, problem-solving skills, and the ability to handle physically and mentally demanding situations in a dynamic environment.
Education
University - Turism
Yeni Yuzyil
Istanbul, Turkey06-2025
High School Diploma -
Sehit Serife Baci CPAL
Istanbul, Turkey 04.2001 -
Skills
- Strong customer service and problem-solving skills
- Sales and product presentation expertise
- Ability to work under pressure in dynamic environments
- Product knowledge
- Active listening
- Effective communicator
Personal Information
- Single
- Student
- Living alone
Certification
[Area of certification] Training - [Timeframe]
Interests
Hobbies
- Playing or watching football
- Trying new things and learning
- Enjoying mathematics
- Reading books occasionally
- Exploring new technologies and innovations
- Doing sports
Timeline
Customer Service Representative
MediaMarkt/Saturn
08.2023 - Current
[Area of certification] Training - [Timeframe]
08-2022
Cabin Steward
Astoria Grande
05.2022 - 09.2022
High School Diploma -
Sehit Serife Baci CPAL
04.2001 -
University - Turism
Yeni Yuzyil