Betelhem Zewge Mengstu
Information Technology
Ankara,06
Summary
Dynamic administrative professional with proven expertise at the Federal Ministry of Revenue Intermediate Taxpayers. Skilled in office administration and verbal communication, I excelled in enhancing operational efficiency and maintaining confidentiality. Recognized for exceptional report generation and problem-solving abilities, I thrive in fast-paced environments, ensuring timely and accurate documentation.
Overview
2
2
years of professional experience
Work History
Internet Cable Works and Secretery Excel Word Powepoint
Federal Ministry of Revenue Intermediate Taxpayers
07.2022 - 04.2024
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Entered data into system and updated customer contacts with information to keep records current.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
- Enhanced visibility of office policies by creating and distributing employee handbook.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Established administrative work procedures to track staff's daily tasks.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Maintained electronic filing systems and categorized documents.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
Education
Deploma - Information Technology
Betelhem Zewge Mengstu
Rift Vally Universty01.2019
Skills
EHR account setup
Timeline
Internet Cable Works and Secretery Excel Word Powepoint
Federal Ministry of Revenue Intermediate Taxpayers
07.2022 - 04.2024
Deploma - Information Technology
Betelhem Zewge Mengstu