Beste Melisa Kırbay
Izmir,35
Summary
Dedicated hard worker with over two years of experience as a small business owner, coupled with ten months as a sales consultant in a currency exchange office. Proven ability to understand customer needs and provide tailored solutions to enhance satisfaction and drive sales. Strong interpersonal skills and a solid background in consultative sales techniques, with a focus on building lasting client relationships.
Overview
4
4
years of professional experience
24
24
years of post-secondary education
2
2
Languages
Work History
Sales Consultant
Travelex Currency Exchange
Izmir, Izmir
10.2023 - 08.2024
- Guided clients in choosing the right products tailored to their individual needs, ensuring maximum satisfaction at the time of purchase.
- Employed consultative sales approaches to grasp customer requirements and suggest suitable products and services.
- Handled inquiries via phone and in-person requests for information
- Maximized customer retention by resolving issues quickly.
Small Business Owner
Self Employed
01.2021 - 01.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Education
Bachelor of Literature - Comparative Literature
Dokuz Eylül Üniversitesi
Izmir, Turkey 04.2001 - Current
Timeline
Sales Consultant
Travelex Currency Exchange
10.2023 - 08.2024
Small Business Owner
Self Employed
01.2021 - 01.2023
Bachelor of Literature - Comparative Literature
Dokuz Eylül Üniversitesi
04.2001 - Current