Amaka Nwosu
Kubwa
Summary
A results-driven marketing and business development professional with over 8 years of experience in brand management, customer acquisition, and revenue growth. Proven ability to design and execute successful marketing campaigns, manage key accounts, and lead teams to exceed targets. Seeking to leverage expertise to drive growth and create a significant impact in a challenging new role.
Overview
9
9
years of professional experience
Work History
Marketing Executive
Greyoaks Realty
11.2023 - 05.2024
- Developed and implemented innovative marketing campaigns that significantly increased brand awareness.
- Boosted lead generation through targeted email marketing and strategic social media advertising.
- Analyzed market trends to identify and capitalize on new growth opportunities, facilitating expansion into untapped markets.
- Expanded the company's digital footprint by executing targeted online advertising campaigns across multiple platforms.
Restaurant General Manager
Friend's Kitchen
01.2021 - 04.2023
- Oversaw all daily operations, including staff management, inventory control, and customer service.
- Implemented strategies that improved operational efficiency and enhanced the overall customer experience.
- Managed budgeting, financial reporting, and cost-control measures to maximize profitability.
Business Development Manager
RC Cola
03.2017 - 03.2020
- Exceeded revenue targets by managing a diverse portfolio of accounts and implementing effective upselling strategies.
- Generated significant new business and brand exposure by networking at key industry events and delivering compelling sales presentations.
- Spearheaded customer retention initiatives by proactively addressing client concerns, strengthening long-term relationships.
- Cultivated new business through proactive outreach via telephone, email, and in-person meetings.
Customer Service Representative
CSI Leasing (Diamond Bank Plc)
05.2015 - 01.2017
- Enhanced customer satisfaction by efficiently resolving escalated calls and complex complaints with empathy.
- Contributed to sales growth by identifying and upselling relevant products and services based on customer needs.
- Improved the online user experience by guiding customers through website navigation and the online ordering process.
- Maintained professionalism and effective problem-solving in high-stress situations.
Education
Post Graduate Diploma - Marketing
International Academy of Marketing
10.2016
Bachelor of Marketing - B.Marketing
Federal Polytechnic Bida
Niger State12.2014
Skills
- Marketing & Business Development: Strategic Campaigns, Lead Generation, Market Research, Digital Advertising, Social Media Marketing, Account Management, Sales Presentations, Client Retention
- Management & Leadership: Team Leadership, Project Management, Operational Management, Budgeting & Financial Control, Decision Making
- Customer Service: Conflict Resolution, Relationship Management, Upselling, Customer Support
- Professional Competencies: Adaptability, Critical Thinking, Attention to Detail, Communication Skills, Research Skills, Accountability, Ability to Work Independently & in a Team
Timeline
Marketing Executive
Greyoaks Realty
11.2023 - 05.2024
Restaurant General Manager
Friend's Kitchen
01.2021 - 04.2023
Business Development Manager
RC Cola
03.2017 - 03.2020
Customer Service Representative
CSI Leasing (Diamond Bank Plc)
05.2015 - 01.2017
Post Graduate Diploma - Marketing
International Academy of Marketing
Bachelor of Marketing - B.Marketing
Federal Polytechnic Bida