BERNA YARDIMCI

· Actively listened to customers, handled concerns quickly, and took the initiative on major issues with calmness.

· Demonstrated respect, friendliness, and willingness to help wherever needed.

· Used CANIAS/ERP system, AutoCAD, Microsoft Excel, Word, Powerpoint, and other software tools to create documents and other communications as well as the report format.

· Managed the social accounts of the firm, redacting the content and creating the factory and product photographs.

· Managed fair attendance from the visa applications for the employee, to the fair logistics, brochures, and business cards.

· Resolved conflicts and negotiated mutually beneficial agreements between the company and the customer.

· Led projects and analyzed data to identify opportunities for improvement.

· Offered friendly and efficient service to customers, and handled challenging situations with ease.

· Used Microsoft Word and other software tools to create documents and other communications.

· Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

· Improved operations through consistent hard work and dedication.

· Created plans and communicated deadlines to complete projects on time.

· Used coordination and planning skills to achieve results according to schedule.

· Successfully maintained clean, valid driver's license and access to reliable transportation.

· Developed and maintained courteous and effective working relationships.

· Delivered services to customer locations within specific timeframes.

· Collaborated with team members to achieve target results.

• Employed diverse teaching approaches to help students of all abilities understand material.
• Delivered one on one lectures, instructing over 35 students.
• Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
• Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
• Helped them get comfortable by pronouncing the words and also helped them to ignore the humiliation feel once the word is mispronounced.
• Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
• Used excel data sheet to monitor and record student progress.

• Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
• Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
• Replicated flow, style and overall meaning of original texts.
• Researched cultural etiquette and specific use of slang words.
• Prepared detailed notes per client specifications, assisting in business meetings and proposal presentations.
• Played key role in international business efforts, working with sales and client groups to optimize collaboration.
• Translated documents for research departments, supporting data collection and reporting.
• Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
• Listened to recordings and translated confidential information.