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Executive Housekeeper
Mersin
Summary
Meticulous Executive Housekeeper using 13 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up, and motivation as well as providing excellent customer service through highly-organized services.
Overview
13
13
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Executive Housekeeper
Mersin HiltonSA
07.2024 - Current
- Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
- Implemented innovative solutions for common housekeeping challenges, resulting in increased efficiency and reduced operational costs.
Duty Manager
Mersin HiltonSA
11.2022 - 07.2024
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Front Desk Supervisor
Mersin HiltonSA
10.2020 - 08.2021
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Front Desk Clerk
Mersin HiltonSA
07.2017 - 10.2020
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Front Desk Supervisor
KAYSERI HILTON
11.2013 - 08.2016
Housekeeping Shift Leader
Holiday Inn Suites and North Beach
05.2013 - 09.2013
Front Desk Receptionist
Hızıroğlu Uygulama Oteli
10.2012 - 12.2012
Education
Pedagogicial Formation - Pedagogical Training
Erciyes University
Kayseri01.2016
Bachelor's Degree - Tourism And Hotel Management
Erciyes University
01.2014
Skills
Staff management
Time management
Multitasking and prioritizing
Active listening
Staff training and development
Inventory control
Quality assurance
Room inspection
Deep cleaning protocols
Housekeeping management
Teamwork and collaboration
Work planning and organization
Aditional İnformations
- Age: 34
- Driver License: B
Software
Birchstreet
Microsoft Office Programs
Certification
Hilton Lead 2.1
Interests
Cooking
Cleaning
Timeline
Hilton Lead 2.1
09-2025
Leading Productive Meetings-Linkedin
01-2025
Executive Housekeeper
Mersin HiltonSA
07.2024 - Current
Taking Ownership in your Career-Linkedin
01-2023
Duty Manager
Mersin HiltonSA
11.2022 - 07.2024
Front Desk Supervisor
Mersin HiltonSA
10.2020 - 08.2021
Front Desk Clerk
Mersin HiltonSA
07.2017 - 10.2020
Front Desk Supervisor
KAYSERI HILTON
11.2013 - 08.2016
Housekeeping Shift Leader
Holiday Inn Suites and North Beach
05.2013 - 09.2013
Front Desk Receptionist
Hızıroğlu Uygulama Oteli
10.2012 - 12.2012
Pedagogicial Formation - Pedagogical Training
Erciyes University
Bachelor's Degree - Tourism And Hotel Management
Erciyes University