Berkcan Karckay

• Drive the Digital Transformation agenda across 14 cluster countries to unlock productivity, process efficiency, and
  innovation.
• Spearheaded process standardization and optimization initiatives across transport management systems (TMS) and transport flows within an international logistics environment.
• Lead the business-side of EDI integrations for global accounts, ensuring seamless alignment between customer
  requirements and Schenker’s operational and IT frameworks.
• Delivered road map initiatives supporting Schenker’s enterprise strategy while managing multiple high-impact operational change projects using Lean, Six Sigma, and Kaizen methodologies.
• Ensured governance by maintaining compliance with operational standards and regulatory requirements and managing MDM (main responsible of Master Data Management across SEE Cluster countries)
• Localize global training materials and deliver onboarding, refresher, and skill-up programs to close skill gaps within teams.
• Designed and implemented advanced Business Intelligence (Power BI) dashboards and AI-powered (CIS) solutions to enable data-driven decision-making and automate critical data processes.

Led the local implementation of maritime operational excellence initiatives, focusing on digitalization, process optimization, and data management.

Documented local ocean freight operations and established standard operating procedures (SOPs) in alignment with global requirements.

Managed testing phases and supported user adaptation through training sessions and change management efforts.

Collaborated with project management teams to initiate and embed new digital processes and technologies.

Oversaw data processes to ensure accuracy, efficiency, and compliance with organizational standards.

Guided the implementation of organizational and procedural changes to align local practices with global operational standards.

Provided ongoing operational support and delivered performance reports to management on project progress and key KPIs.

Oversaw end-to-end sea freight operations, ensuring timely and accurate processing of all shipments.

Coordinated cargo-handling activities to facilitate efficient and cost-effective goods movement.

Collaborated closely with domestic service providers and international offices to ensure smooth operational execution and information flow.

Managed preparation, monitoring, and control of operational documentation, ensuring accuracy and transparency for customers.

Ensured compliance with SOPs and supported continuous improvement initiatives to enhance process efficiency and service quality.

Managed end-to-end import and export operations, including documentation, customs clearance, and logistics coordination.

Ensured compliance with trade regulations and timely submission of required documentation to authorities.

Maintained clear and consistent communication with domestic and international clients, agencies, and logistics partners.

Monitored shipping costs, analyzed invoices, and identified opportunities for process improvements.

Collaborated with shipping brokers, customs agents, and other stakeholders to ensure smooth transaction flow.